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For Companies At a Glance
- Tasks: Support customers and engineers with administrative tasks and provisioning.
- Company: Join a dynamic team focused on innovative voice technology solutions.
- Benefits: Enjoy full product training, flexible working hours, and a collaborative environment.
- Why this job: Be part of a tech-savvy culture that values growth and customer satisfaction.
- Qualifications: Technical understanding is a plus, but full training will be provided.
- Other info: Ideal for high school and college students looking to kickstart their career in tech.
The predicted salary is between 28800 - 43200 £ per year.
Aim of the role:
The primary responsibility of this role is to provide administrative and provisioning support to customers and engineers from inception of a signed Customer contract.
Although the role will require the successful candidate to have a technical understanding of these products/services, the candidate will receive full product training.
Voice Technician employer: Redcentric
Contact Detail:
Redcentric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voice Technician
✨Tip Number 1
Familiarise yourself with the latest voice technology trends and products. This will not only help you understand the technical aspects of the role but also impress us during any discussions about your knowledge in the field.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when you apply.
✨Tip Number 3
Prepare to discuss how you handle customer interactions and support scenarios. Since the role involves providing support to customers, showcasing your communication skills and problem-solving abilities will be crucial.
✨Tip Number 4
Stay updated on our company’s projects and initiatives. Showing that you are informed about what we do at StudySmarter can set you apart and demonstrate your genuine interest in joining our team.
We think you need these skills to ace Voice Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp the responsibilities of a Voice Technician. Highlight your technical understanding and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect skills and experiences that align with the role. Emphasise any administrative or provisioning support you've provided in previous positions, as well as your technical knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background makes you a suitable candidate and express your willingness to learn during the product training.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Redcentric
✨Show Your Technical Understanding
Even though full product training will be provided, it's important to demonstrate your existing technical knowledge during the interview. Be prepared to discuss relevant technologies and how they relate to the role of a Voice Technician.
✨Highlight Your Administrative Skills
Since the role involves providing administrative support, make sure to showcase your organisational skills and experience with customer service. Share examples of how you've successfully managed tasks or projects in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations related to customer contracts and provisioning support. Think of scenarios where you resolved issues or improved processes, and be ready to explain your thought process.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team, company culture, and the products you'll be working with. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
