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For Companies At a Glance
- Tasks: Serve delicious food and drinks with passion while creating memorable guest experiences.
- Company: Join RedCat, a growing company revitalising pubs and inns across the UK.
- Benefits: Enjoy 25% off at all venues, wellness programmes, and career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact in hospitality.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Flexible shifts, meal deals, and a fun, fast-paced work environment await you.
Hospitality is our Personality and we are RedCat!
The Role:
Waiter/Waitress
You love the venue you work for, and you are passionate about giving your guests an incredible experience. You comfortably work in your team to achieve this by ensuring the food and drink you serve looks and taste wonderful, and it is all delivered with integrity and passion. You share the courteous and hospitable values of your Managers so making recommendations to guests, offering friendly conversation and answering their questions promptly will come naturally to you.
You should have an interest and an understanding of commercials of the business; how using promotions, recommendations will help your venue achieve profitability and growth, as well as ensuring all bills are recorded and paid for accurately.
You see the importance of keeping a clean and tidy section, following RedCat health and safety standards and you ensure your department is wonderfully inviting and immaculately presented at all times.
Key Responsibilities:
- You’re a team player – Works naturally as part of a team, communicates well and shows consideration with colleagues and with other departments to achieve the best levels of customer experience.
- You are smart and friendly – Well presented with a professional and approachable manner, you will be able to stay calm and courteous, even through the busiest shifts.
- You are well organized and very tidy – Multitasking and prioritizing customer requests and tasks will be part of your job, and all the while ensuring you work in a neat and tidy way, ensuring our places are beautifully presented.
- Let’s be safe – You demonstrate awareness of allergen safety, covid-safety as well as adhering to RedCat’s health and safety procedures and licensing laws at all times. You communicate any risks you see to your managers.
- A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it!
- Stock and cash handling – You are confident using EPOS systems to accurately record customer orders and take payments
- You are ready to learn! – You will be given training in the form of online courses and reading as well we on the job coaching; be ready and willing to absorb lots of information to help you become the best you can be!
Company Overview
RedCat are acquiring multiple pubs and inns in sought after locations across the UK. Our calling is to revive and re-generate potentially amazing spaces, by investing heavily in the buildings, and design, their branding, and most of all the people. By providing industry leading, lifestyle enhancing spaces, we will be injecting excitement back into the hospitality sector. RedCat is an ambitious, fast paced company and if you want to come on this exciting journey, the opportunities at RedCat are infinite.
The RedCat Way
We want every employee at RedCat to carry out their role and responsibilities with the same approach, having integrity, showing care and being respectful. Whether you are managing a 30 room boutique hotel or you are making cocktails in a leading high street café bar, you can all carry out these duties in the same RedCat way. Hospitality is your personality, that’s why you an honest problem solver who will roll up your sleeves and make sure every customer you serve has an incredible experience, one to write home about.
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Waiter/Waitress - The Cock Inn employer: RedCat Pub Company
Contact Detail:
RedCat Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - The Cock Inn
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Cock Inn and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence. Think about how you'd handle tricky situations or customer queries.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories about your previous experiences in the industry. Highlight moments where you went above and beyond for customers—this will demonstrate your commitment to providing an incredible guest experience.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality right from the start. Don't miss out on the opportunity to be part of the RedCat family!
We think you need these skills to ace Waiter/Waitress - The Cock Inn
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to tailor your application to the role at The Cock Inn. Highlight any relevant experience or skills that match the job description, like your ability to multitask or your knowledge of food and drink.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your experience and skills effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at RedCat Pub Company
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the food and drink offerings at The Cock Inn. Being able to discuss menu items confidently will show your passion for the role and impress the interviewers.
✨Showcase Your People Skills
As a waiter or waitress, communication is key. Prepare examples of how you've engaged with customers in the past, whether it’s making recommendations or handling complaints. This will demonstrate your ability to create a friendly atmosphere.
✨Understand the Business
Research RedCat and their values. Knowing about their commitment to hospitality and employee development will help you align your answers with their expectations, showing that you’re not just looking for any job, but this specific one.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in teams. Highlight situations where you’ve collaborated with colleagues to enhance customer experiences, as teamwork is crucial in a busy pub environment like The Cock Inn.
