At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for guests.
- Company: Join RedCat, a fast-paced company revitalising the hospitality sector.
- Benefits: Training opportunities, team environment, and a chance to grow in a dynamic industry.
- Other info: Work in a vibrant setting with a focus on integrity and care.
- Why this job: Be part of an exciting journey in hospitality with endless opportunities.
- Qualifications: Passion for customer service and teamwork; experience is a plus but not essential.
The predicted salary is between 11 - 16 £ per hour.
You love the venue you work for, and you are passionate about giving your guests an incredible experience. You comfortably work in your team to achieve this by ensuring the food and drink you serve looks and tastes wonderful, and it is all delivered with integrity and passion.
You share the courteous and hospitable values of your Managers, so making recommendations to guests, offering friendly conversation and answering their questions promptly will come naturally to you. You should have an interest and an understanding of the commercials of the business; how using promotions and recommendations will help your venue achieve profitability and growth, as well as ensuring all bills are recorded and paid for accurately.
You see the importance of keeping a clean and tidy section, following RedCat health and safety standards, and you ensure your department is wonderfully inviting and immaculately presented at all times.
You’re a team player - Works naturally as part of a team, communicates well and shows consideration with colleagues and with other departments to achieve the best levels of customer experience.
You are smart and friendly - Well presented with a professional and approachable manner, you will be able to stay calm and courteous, even through the busiest shifts.
You are well organized and very tidy - Multitasking and prioritizing customer requests and tasks will be part of your job, and all the while ensuring you work in a neat and tidy way, ensuring our places are beautifully presented.
Let’s be safe - You demonstrate awareness of allergen safety, covid-safety as well as adhering to RedCat’s health and safety procedures and licensing laws at all times. You communicate any risks you see to your managers.
A product expert - From a perfectly garnished gin and tonic to a table setting that’s instantly Instagramable, you are passionate about our offering and know everything about it!
Stock and cash handling - You are confident using EPOS systems to accurately record customer orders and take payments.
You are ready to learn! - You will be given training in the form of online courses and reading as well as on-the-job coaching; be ready and willing to absorb lots of information to help you become the best you can be!
RedCat are acquiring multiple pubs and inns in sought after locations across the UK. Our calling is to revive and re-generate potentially amazing spaces, by investing heavily in the buildings, design, their branding, and most of all the people. By providing industry-leading, lifestyle-enhancing spaces, we will be injecting excitement back into the hospitality sector.
RedCat is an ambitious, fast-paced company and if you want to come on this exciting journey, the opportunities at RedCat are infinite.
The RedCat Way - We want every employee at RedCat to carry out their role and responsibilities with the same approach, having integrity, showing care and being respectful. Whether you are managing a 30 room boutique hotel or you are making cocktails in a leading high street café bar, you can all carry out these duties in the same RedCat way.
Hospitality is your personality, that’s why you are an honest problem solver who will roll up your sleeves and make sure every customer you serve has an incredible experience, one to write home about.
Waiter/Waitress - The Bricklayers Arms employer: RedCat Pub Company
At The Bricklayers Arms, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued and encouraged to grow. With comprehensive training programs and a commitment to excellence in hospitality, we offer our staff the chance to develop their skills while delivering memorable experiences to our guests. Join us in a dynamic environment that not only prioritises customer satisfaction but also invests in the personal and professional growth of our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress - The Bricklayers Arms
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with the menu, specials, and any promotions. This way, when you chat with guests, you can make spot-on recommendations that show your passion for the place.
✨Tip Number 2
Practice your communication skills! Being friendly and approachable is key. Try role-playing with friends or family to get comfortable with answering questions and engaging in conversation.
✨Tip Number 3
Show off your team spirit! Connect with your future colleagues by reaching out on social media or during your interview. Highlight how you can contribute to a positive team environment at The Bricklayers Arms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the RedCat family and being part of this exciting journey.
We think you need these skills to ace Waiter/Waitress - The Bricklayers Arms
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! Share why you’re excited about working at The Bricklayers Arms and how you can contribute to creating amazing experiences for our guests.
Be a Team Player:Highlight your teamwork skills in your application. We want to know how you’ve collaborated with others in the past to achieve great results, so share some examples of how you’ve worked well with colleagues in busy environments.
Attention to Detail:Make sure to mention your organisational skills and attention to detail. Whether it’s keeping your section tidy or ensuring orders are accurate, we appreciate candidates who understand the importance of these aspects in delivering top-notch service.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team at RedCat!
How to prepare for a job interview at RedCat Pub Company
✨Know Your Venue Inside Out
Before the interview, make sure you research The Bricklayers Arms thoroughly. Understand their menu, special promotions, and the overall vibe of the place. This will not only show your passion for the venue but also help you answer questions about how you can contribute to enhancing the guest experience.
✨Show Off Your Team Spirit
During the interview, highlight your ability to work well in a team. Share examples from past experiences where you collaborated with colleagues to achieve a common goal. This aligns perfectly with the values of RedCat, so make sure they see you as a team player who can communicate effectively.
✨Demonstrate Your Customer Service Skills
Be prepared to discuss how you handle customer interactions. Think of specific instances where you went above and beyond for a guest. This will showcase your commitment to providing an incredible experience, which is key for a role at The Bricklayers Arms.
✨Stay Calm Under Pressure
The hospitality industry can get hectic, so be ready to talk about how you manage stress during busy shifts. Share strategies you use to stay organised and maintain a tidy workspace while multitasking. This will reassure them that you can handle the fast-paced environment at RedCat.
