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- Tasks: Supervise children in a fun soft play area and ensure their safety.
- Company: Join RedCat, a vibrant company revitalising pubs and hotels across the UK.
- Benefits: Enjoy discounts on food, drinks, and rooms, plus career progression opportunities.
- Why this job: Make a positive impact on families while having fun in a lively environment.
- Qualifications: Friendly, reliable, and confident in working with children; previous experience is a plus.
- Other info: Flexible hours including evenings and weekends, with great training and development support.
Why join us?
- 25% discount on food, drinks, and rooms across all RedCat venues* (T&Cs apply)
- Opportunities for career progression within a fast-growing company
- Financial wellbeing programme
- Employee recognition scheme
- Discounted staff meals during shifts
- Apprenticeship & skills development programmes
- 24/7 access to our training and development platform
- Wellness programme to support your health and wellbeing
Position Summary
The Soft Play Assistant is responsible for supervising and supporting children and families in the pub’s soft play area, ensuring a fun, safe, and welcoming environment. They will help with safety checks, cleaning, customer service, and engaging positively with children and parents.
Key Responsibilities
- Supervise children in the soft play area to ensure safe play.
- Greet and assist parents/guardians, explaining rules and procedures.
- Carry out regular safety checks of equipment and play surfaces.
- Maintain cleanliness and hygiene standards, including cleaning tables, floors, and play equipment.
- Report any hazards, maintenance issues, or incidents promptly.
- Support the pub team by assisting with birthday parties and group bookings.
- Encourage positive play, resolving minor disputes between children where needed.
- Ensure safeguarding and health & safety policies are always followed.
- Work with the wider pub team to provide excellent customer service.
Person Specification
Essential
- Friendly, approachable, and confident in working with children.
- Good communication and people skills (both with children and adults).
- Reliable, punctual, and able to follow safety procedures.
- Ability to remain calm under pressure.
- Basic awareness of health & safety and safeguarding.
Desirable
- Previous experience working with children (e.g., childcare, play centres, schools).
- First Aid qualification (paediatric desirable).
- Food hygiene awareness.
- Experience in hospitality, leisure, or customer service.
Working Conditions
- Based in a family pub with an indoor soft play area.
- Hours may include evenings, weekends, and holidays.
- Role involves standing, moving around, cleaning, and light lifting.
About RedCat
RedCat is revitalising pubs, inns, and boutique hotels across the UK—investing in the spaces, the service, and our people. We’re committed to delivering exceptional guest experiences, and our housekeeping team plays a crucial role in that mission.
The RedCat Way
We work with integrity, care, and respect. As a Housekeeper, you’re the unseen hero behind the scenes—making sure every guest enjoys comfort, cleanliness, and a sense of home. You know that it’s the little details that make the biggest difference.
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Soft play Assistant - Pastures Lodge & Hotel employer: RedCat Pub Company
Contact Detail:
RedCat Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft play Assistant - Pastures Lodge & Hotel
✨Tip Number 1
Get to know the company culture! Before your interview, check out RedCat's social media and website. Understanding their vibe will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. This will help you feel more confident and articulate when discussing your experience with kids and customer service.
✨Tip Number 3
Show your passion for working with children! During the interview, share stories or experiences that highlight your friendly and approachable nature. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. It shows you’re genuinely interested and helps you figure out if it’s the right fit for you.
We think you need these skills to ace Soft play Assistant - Pastures Lodge & Hotel
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for working with children and creating a fun environment.
Tailor Your Application: Make sure to tailor your application to the Soft Play Assistant role. Highlight any relevant experience you have, especially if it involves working with kids or in customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RedCat Pub Company
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Soft Play Assistant. Familiarise yourself with safety procedures, customer service expectations, and how to engage positively with children and parents. This will show that you're genuinely interested in the role and ready to contribute.
✨Show Off Your People Skills
Since this job involves working closely with children and their families, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you've successfully interacted with kids or handled tricky situations. This will help you stand out as a friendly and approachable candidate.
✨Highlight Relevant Experience
If you've worked in childcare, hospitality, or any customer service role before, make sure to mention it! Even if it's not directly related, any experience that showcases your ability to work under pressure or maintain a safe environment will be beneficial. Tailor your examples to align with the job description.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure a fun and safe environment for children. This shows your enthusiasm for the role and helps you gauge if the company culture is a good fit for you.
