At a Glance
- Tasks: Deliver outstanding service, take orders, and create memorable dining experiences.
- Company: Join RedCat, a company revitalising pubs and hotels across the UK.
- Benefits: Enjoy tips, discounts, wellness programmes, and opportunities for career growth.
- Why this job: Be at the heart of guest experiences and make every visit special.
- Qualifications: Passion for hospitality and strong communication skills.
- Other info: Dynamic team environment with training and development opportunities.
Restaurant Server
Why join us?
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Share of tips (Tronc)
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25% discount on food, drinks, and rooms across all RedCat venues* (T&Cs apply)
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Opportunities to progress within a growing company
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Financial wellbeing programme
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Employee recognition scheme
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Discounted staff meals during shifts
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Apprenticeship & skills development programmes
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24/7 access to our training and development platform
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Wellness programme to support your health and wellbeing
About the Role
As a Restaurant Server at RedCat, you’ll deliver outstanding service that makes every guest feel welcome and valued. You’ll guide them through the menu, take accurate orders, serve food and drinks promptly, and ensure their experience is smooth from start to finish.
You’ll work closely with the rest of the FOH team and the kitchen, making sure communication is clear and service is efficient. Whether it’s recommending the perfect drink pairing, remembering a regular’s favourite dish, or handling special requests, you’ll do it all with warmth, professionalism, and a smile.
Your attention to detail, ability to multitask, and passion for hospitality will help create memorable dining experiences that keep guests coming back.
Key Responsibilities
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Guest Service – Greet and seat guests, take orders, and deliver food and drinks promptly.
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Menu Knowledge – Be confident in explaining dishes, specials, and drink options, including allergens.
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Upselling – Recommend dishes, drinks, and promotions to enhance the guest experience and boost sales.
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Presentation – Ensure tables are set and maintained to RedCat’s standards.
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Teamwork – Work collaboratively with colleagues and the kitchen to keep service running smoothly.
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Problem-Solving – Resolve guest concerns quickly and professionally.
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Payments – Use EPOS systems to process orders and payments accurately.
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Cleanliness – Keep your section and service areas tidy and organised.
About RedCat
RedCat is revitalising pubs, inns, and boutique hotels across the UK—investing in design, service, and our people. Our restaurant servers are at the heart of the guest experience, ensuring every visit is friendly, efficient, and memorable.
The RedCat Way
We work with integrity, care, and respect. As a Restaurant Server, you bring positive energy to every shift, making guests feel welcome and delivering service they’ll remember long after they leave.
INDLP
Restaurant Server (Christmas Temp/ Bar Server) - The Green Man, Fownhope employer: RedCat Pub Company
Contact Detail:
RedCat Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Server (Christmas Temp/ Bar Server) - The Green Man, Fownhope
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Green Man and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your people skills! As a Restaurant Server, you'll be all about making guests feel welcome. Role-play with a friend or family member to nail down how you'd greet customers, take orders, and handle any tricky situations. Confidence is key!
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well with others in fast-paced environments. RedCat values collaboration, so highlight your ability to communicate effectively with both colleagues and the kitchen.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality and passion for hospitality right from the start!
We think you need these skills to ace Restaurant Server (Christmas Temp/ Bar Server) - The Green Man, Fownhope
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the hospitality vibe we cherish at RedCat.
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service. We love seeing how you've made guests feel welcome and valued in past roles, so share those stories with us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RedCat Pub Company
✨Know the Menu Inside Out
Familiarise yourself with the menu, including specials and drink pairings. Being able to confidently explain dishes and handle questions about allergens will show that you're prepared and passionate about the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a guest or resolved a problem quickly. This will demonstrate your ability to create memorable dining experiences.
✨Practice Upselling Techniques
Think of ways to recommend dishes and drinks that enhance the guest experience. During the interview, share your ideas on how you would upsell items and boost sales while keeping the guests' needs in mind.
✨Emphasise Teamwork and Communication
Be ready to discuss how you work well in a team and communicate effectively with colleagues. Highlight any previous experience where collaboration was key to delivering great service, as this is crucial in a busy restaurant environment.