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- Tasks: Serve delicious food and drinks while creating memorable experiences for guests.
- Company: Join RedCat, a dynamic company revitalising the hospitality sector.
- Benefits: Flexible hours, training opportunities, and a fun work environment.
- Why this job: Be part of an exciting journey in a fast-paced, growing company.
- Qualifications: Passion for hospitality and a friendly, team-oriented attitude.
- Other info: Great career growth potential in a vibrant atmosphere.
Hospitality is our Personality and we are RedCat!
You love the venue you work for, and you are passionate about giving your guests an incredible experience. You comfortably work in your team to achieve this by ensuring the food and drink you serve looks and tastes wonderful, and it is all delivered with integrity and passion. You share the courteous and hospitable values of your Managers, so making recommendations to guests, offering friendly conversation and answering their questions promptly will come naturally to you.
You should have an interest and an understanding of the commercials of the business; how using promotions and recommendations will help your venue achieve profitability and growth, as well as ensuring all bills are recorded and paid for accurately. You see the importance of keeping a clean and tidy section, following RedCat health and safety standards, and you ensure your department is wonderfully inviting and immaculately presented at all times.
Key Responsibilities:- You’re a team player – Works naturally as part of a team, communicates well and shows consideration with colleagues and with other departments to achieve the best levels of customer experience.
- You are smart and friendly – Well presented with a professional and approachable manner, you will be able to stay calm and courteous, even through the busiest shifts.
- You are well organized and very tidy – Multitasking and prioritizing customer requests and tasks will be part of your job, and all the while ensuring you work in a neat and tidy way, ensuring our places are beautifully presented.
- Let’s be safe - You demonstrate awareness of allergen safety, covid-safety as well as adhering to RedCat’s health and safety procedures and licensing laws at all times. You communicate any risks you see to your managers.
- A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it!
- Stock and cash handling – You are confident using EPOS systems to accurately record customer orders and take payments.
- You are ready to learn! - You will be given training in the form of online courses and reading as well as on-the-job coaching; be ready and willing to absorb lots of information to help you become the best you can be!
RedCat are acquiring multiple pubs and inns in sought after locations across the UK. Our calling is to revive and re-generate potentially amazing spaces, by investing heavily in the buildings, design, branding, and most of all the people. By providing industry-leading, lifestyle-enhancing spaces, we will be injecting excitement back into the hospitality sector. RedCat is an ambitious, fast-paced company and if you want to come on this exciting journey, the opportunities at RedCat are infinite.
The RedCat Way: We want every employee at RedCat to carry out their role and responsibilities with the same approach, having integrity, showing care and being respectful. Whether you are managing a 30 room boutique hotel or you are making cocktails in a leading high street café bar, you can all carry out these duties in the same RedCat way. Hospitality is your personality, that’s why you are an honest problem solver who will roll up your sleeves and make sure every customer you serve has an incredible experience, one to write home about.
Waiter/Waitress - Castle Carvery - Racecourse in Norwich employer: RedCat Pub Company
Contact Detail:
RedCat Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - Castle Carvery - Racecourse in Norwich
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with the menu, specials, and any promotions. This way, when you chat with guests, you can make recommendations that really shine and show your passion for what you serve.
✨Tip Number 2
Practice your communication skills! Being friendly and approachable is key in hospitality. Try role-playing with friends or family to get comfortable with engaging conversations and answering questions about the menu.
✨Tip Number 3
Show off your team spirit! During your interview, highlight experiences where you worked well in a team. RedCat values collaboration, so share stories that demonstrate how you contribute to a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the RedCat family and being part of our exciting journey in hospitality.
We think you need these skills to ace Waiter/Waitress - Castle Carvery - Racecourse in Norwich
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share experiences where you’ve gone above and beyond to create memorable moments for guests. We want to see that you’re not just looking for a job, but that you genuinely care about providing an incredible experience.
Be Team-Oriented: Highlight your ability to work well in a team. Mention specific instances where you collaborated with colleagues to enhance customer service or improve efficiency. At StudySmarter, we value teamwork, so showing us that you can communicate and support your peers will definitely catch our eye!
Attention to Detail is Key: Make sure to emphasise your organisational skills and attention to detail in your application. Whether it’s keeping your section tidy or ensuring orders are accurate, we want to know how you maintain high standards. A neat and well-presented application reflects the same qualities we look for in our staff!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about RedCat and what we stand for while you’re at it!
How to prepare for a job interview at RedCat Pub Company
✨Know Your Venue
Before the interview, take some time to research Castle Carvery and its offerings. Familiarise yourself with their menu, specials, and any promotions they might have. This will not only show your enthusiasm for the role but also help you answer questions about how you can contribute to enhancing the guest experience.
✨Showcase Your Team Spirit
Since teamwork is crucial in hospitality, be prepared to share examples of how you've successfully worked in a team before. Think of specific situations where you collaborated with colleagues to achieve a common goal, especially in busy environments. This will demonstrate that you embody the RedCat values of cooperation and communication.
✨Demonstrate Your Passion for Hospitality
During the interview, express your genuine love for providing excellent customer service. Share stories about memorable experiences you've had in hospitality, whether as a customer or an employee. This will highlight your commitment to creating incredible experiences for guests, aligning perfectly with RedCat's mission.
✨Be Ready to Discuss Safety and Standards
Familiarise yourself with health and safety standards relevant to the hospitality industry, including allergen safety and cleanliness protocols. Be prepared to discuss how you would ensure compliance with these standards in your role. This shows that you take the responsibilities seriously and are ready to contribute to a safe and welcoming environment.