At a Glance
- Tasks: Lead and motivate teams across various hospitality sites while ensuring operational excellence.
- Company: Join RedCat, a dynamic company revitalising pubs, inns, and boutique hotels in the UK.
- Benefits: Competitive salary, tips, discounts, wellness programmes, and career growth opportunities.
- Other info: Flexible role requiring travel, offering autonomy and support to enhance guest experiences.
- Why this job: Make a real impact in hospitality while enjoying travel and diverse challenges.
- Qualifications: Proven experience as a General Manager in hospitality with strong leadership skills.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
Are you a highly experienced GM in the Hospitality industry, who thrives on variety, loves to travel a bit and enjoys a challenge? If so, this might just be for you. We are seeking an experienced and adaptable Designate General Manager to join our team for a fixed term period. This is a senior, hands-on leadership role, providing operational cover and strategic support across our estate locations during periods of transition, absence, or development. You will step into General Manager responsibilities at short notice, ensuring operational continuity, maintaining standards, and leading teams with confidence and clarity. The role is a UK wide one, with a requirement to travel and stay away from home, depending on geography. Each “hold” is typically between 3-6 months, depending on the circumstance.
Key Responsibilities
- Act as General Manager across assigned sites as required
- Lead, motivate, and stabilise teams during transitional periods
- Ensure consistent delivery of brand standards, service, and performance
- Take full accountability for operational, financial, and people performance
- Drive commercial results, cost control, and KPI achievement
- Support recruitment, onboarding, and development of management teams
- Identify operational risks and implement effective solutions quickly
- Build strong relationships with site teams and senior stakeholders
About You
- Proven experience as a General Manager within a multi-site or hospitality environment
- Highly adaptable, resilient, and comfortable working in change-driven settings
- Strong leadership presence with the ability to quickly gain trust and credibility
- Commercially astute with solid financial and operational knowledge
- Excellent communication, coaching, and people management skills
- Flexible and willing to travel extensively as required
- Calm under pressure with a problem-solving mindset
Why join us?
- Competitive salary plus share of tips
- 25% discount on food, drinks, and rooms across all RedCat venues (T&Cs apply)
- Excellent opportunities for career growth in a fast-paced, expanding company
- Financial wellbeing programme
- Employee recognition scheme
- Discounted staff meals during shifts
- 24/7 access to our training and development platform
- Wellness programme to support your health and wellbeing
About RedCat
RedCat is bringing new life to pubs, inns, and boutique hotels across the UK. We invest in great venues, thoughtful design, and—most importantly—our people. As a Designate General Manager, you’ll have the autonomy and support to make an impact on both the guest experience and the team’s success.
The RedCat Way
We lead with integrity, care, and respect. As a Designate General Manager, you set the tone for your site—supporting your team, delighting guests, and making sure every detail is taken care of. You’re the calm, capable leader who keeps everything moving.
Designate General Manager - UK Wide - RedCat Support Office in City of Westminster employer: RedCat Pub Company
RedCat is an exceptional employer for those seeking a dynamic role in the hospitality industry, offering a competitive salary and a generous benefits package that includes discounts across all venues and a robust wellness programme. With a strong focus on employee growth and development, RedCat fosters a supportive work culture where leaders are empowered to make impactful decisions while enjoying the variety of working across multiple locations. Join us to be part of a company that values integrity, care, and respect, ensuring a rewarding experience for both employees and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Designate General Manager - UK Wide - RedCat Support Office in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RedCat Pub Company. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to RedCat Pub Company
Don't be shy about reaching out to RedCat Pub Company directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Designate General Manager - UK Wide - RedCat Support Office in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RedCat Pub Company and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at RedCat Pub Company
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
