Designate General Manager - UK Wide - RedCat Support Office in City of Westminster

About the Role

Are you a highly experienced GM in the Hospitality industry, who thrives on variety, loves to travel a bit and enjoys a challenge?

If so, this might just be for you?

We are seeking an experienced and adaptable Designate General Manager to join our team for a fixed term period. This is a senior, hands-on leadership role, providing operational cover and strategic support across our estate locations during periods of transition, absence, or development.

You will step into General Manager responsibilities at short notice, ensuring operational continuity, maintaining standards, and leading teams with confidence and clarity.

The role is a UK wide one, with a requirement to travel and stay away from home, depending on geography. Each “hold” is typically between 3-6 months, depending on the circumstance.

Key Responsibilities

• Act as General Manager across assigned sites as required
• Lead, motivate, and stabilise teams during transitional periods
• Ensure consistent delivery of brand standards, service, and performance
• Take full accountability for operational, financial, and people performance
• Drive commercial results, cost control, and KPI achievement
• Support recruitment, onboarding, and development of management teams
• Identify operational risks and implement effective solutions quickly
• Build strong relationships with site teams and senior stakeholders

About You

• Proven experience as a General Manager within a multi-site or hospitality environment
• Highly adaptable, resilient, and comfortable working in change-driven settings
• Strong leadership presence with the ability to quickly gain trust and credibility
• Commercially astute with solid financial and operational knowledge
• Excellent communication, coaching, and people management skills
• Flexible and willing to travel extensively as required
• Calm under pressure with a problem-solving mindset

Why join us?

• Competitive salary plus share of tips
• 25% discount on food, drinks, and rooms across all RedCat venues* (T&Cs apply)
• Excellent opportunities for career growth in a fast-paced, expanding company
• Financial wellbeing programme
• Employee recognition scheme
• Discounted staff meals during shifts
• 24/7 access to our training and development platform
• Wellness programme to support your health and wellbeing

About RedCat
RedCat is bringing new life to pubs, inns, and boutique hotels across the UK. We invest in great venues, thoughtful design, and—most importantly—our people. As a Designate General Manager, you’ll have the autonomy and support to make an impact on both the guest experience and the team’s success.

The RedCat Way
We lead with integrity, care, and respect. As a Designate General Manager, you set the tone for your site—supporting your team, delighting guests, and making sure every detail is taken care of. You’re the calm, capable leader who keeps everything moving.

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