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For Companies At a Glance
- Tasks: Deliver outstanding service, take orders, and create memorable dining experiences.
- Company: Join RedCat, a company revitalising pubs and hotels across the UK.
- Benefits: Share of tips, 25% discount, wellness programme, and career progression opportunities.
- Why this job: Be at the heart of guest experiences and make every visit unforgettable.
- Qualifications: Passion for hospitality and strong communication skills.
- Other info: Dynamic team environment with training and development support.
The predicted salary is between 11 - 16 £ per hour.
Why join us?
- Share of tips (Tronc)
- 25% discount on food, drinks, and rooms across all RedCat venues* (T&Cs apply)
- Opportunities to progress within a growing company
- Financial wellbeing programme
- Employee recognition scheme
- Discounted staff meals during shifts
- Apprenticeship & skills development programmes
- 24/7 access to our training and development platform
- Wellness programme to support your health and wellbeing
About the Role
As a Restaurant Server at RedCat, you’ll deliver outstanding service that makes every guest feel welcome and valued. You’ll guide them through the menu, take accurate orders, serve food and drinks promptly, and ensure their experience is smooth from start to finish. You’ll work closely with the rest of the FOH team and the kitchen, making sure communication is clear and service is efficient. Whether it’s recommending the perfect drink pairing, remembering a regular’s favourite dish, or handling special requests, you’ll do it all with warmth, professionalism, and a smile. Your attention to detail, ability to multitask, and passion for hospitality will help create memorable dining experiences that keep guests coming back.
Key Responsibilities
- Guest Service – Greet and seat guests, take orders, and deliver food and drinks promptly.
- Menu Knowledge – Be confident in explaining dishes, specials, and drink options, including allergens.
- Upselling – Recommend dishes, drinks, and promotions to enhance the guest experience and boost sales.
- Presentation – Ensure tables are set and maintained to RedCat’s standards.
- Teamwork – Work collaboratively with colleagues and the kitchen to keep service running smoothly.
- Problem-Solving – Resolve guest concerns quickly and professionally.
- Payments – Use EPOS systems to process orders and payments accurately.
- Cleanliness – Keep your section and service areas tidy and organised.
About RedCat
RedCat is revitalising pubs, inns, and boutique hotels across the UK—investing in design, service, and our people. Our restaurant servers are at the heart of the guest experience, ensuring every visit is friendly, efficient, and memorable.
The RedCat Way
We work with integrity, care, and respect. As a Restaurant Server, you bring positive energy to every shift, making guests feel welcome and delivering service they’ll remember long after they leave.
Restaurant Server - The Hare, Roxwell in Chelmsford employer: RedCat Pub Company
Contact Detail:
RedCat Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Server - The Hare, Roxwell in Chelmsford
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Hare and soak up the atmosphere. Familiarise yourself with the menu and specials so you can chat about them during your conversation. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your people skills! As a Restaurant Server, you'll be all about making guests feel welcome. Role-play with a friend or family member to nail down your greeting and order-taking skills. The more comfortable you are, the better you'll shine in your interview.
✨Tip Number 3
Show off your teamwork spirit! Think of examples where you've worked well with others, especially in busy environments. RedCat values collaboration, so share stories that highlight your ability to keep things running smoothly with your team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about RedCat and what we stand for. Let’s get you on board and serving up those memorable dining experiences!
We think you need these skills to ace Restaurant Server - The Hare, Roxwell in Chelmsford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight any relevant experience you have in the restaurant industry. Whether it’s serving, bartending, or even just a love for food, we want to know how your background fits with our vibe at RedCat.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if needed to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RedCat Pub Company
✨Know the Menu Inside Out
Familiarise yourself with the menu, including specials and drink pairings. Being able to confidently explain dishes and handle questions about allergens will show your passion for hospitality and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your ability to create memorable dining experiences.
✨Emphasise Teamwork
Since you'll be working closely with the FOH team and kitchen, highlight your teamwork skills. Share experiences where collaboration led to successful service, showing that you can contribute to a smooth-running environment.
✨Dress to Impress
Make sure to dress smartly for the interview. A polished appearance reflects your professionalism and respect for the role. It’s also a great way to show that you understand the importance of presentation in the hospitality industry.
