At a Glance
- Tasks: Serve food and drinks, ensuring a fantastic guest experience.
- Company: Join RedCat, a dynamic company revitalising pubs and inns across the UK.
- Benefits: Enjoy 25% off at all venues, meal deals, wellness programmes, and training access.
- Why this job: Be part of a passionate team creating memorable experiences in a vibrant environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Opportunities for progression and personal development await you at RedCat.
What's in it for you?
- Tronc
- 25% off all food, drink, rooms at all RedCat Venues* (T&C's) apply
- Great opportunities to progress within a growing company
- Financial wellbeing programme
- Employee recognition programme
- Meal deals whilst on shift
- Apprenticeship Programme
- 24hrs access to the companies training and development site.
- Wellness Programme
You love the venue you work for, and you are passionate about giving your guests an incredible experience. You comfortably work in your team to achieve this by ensuring the food and drink you serve looks and taste wonderful, and it is all delivered with integrity and passion. You share the courteous and hospitable values of your Managers so making recommendations to guests, offering friendly conversation and answering their questions promptly will come naturally to you.
You should have an interest and an understanding of commercials of the business; how using promotions, recommendations will help your venue achieve profitability and growth, as well as ensuring all bills are recorded and paid for accurately.
You see the importance of keeping a clean and tidy section, following RedCat health and safety standards and you ensure your department is wonderfully inviting and immaculately presented at all times.
Key Responsibilities:
- You're a team player - Works naturally as part of a team, communicates well and shows consideration with colleagues and with other departments to achieve the best levels of customer experience.
- You are smart and friendly - Well presented with a professional and approachable manner, you will be able to stay calm and courteous, even through the busiest shifts.
- You are well organized and very tidy - Multitasking and prioritizing customer requests and tasks will be part of your job, and all the while ensuring you work in a neat and tidy way, ensuring our places are beautifully presented.
- Let's be safe - You demonstrate awareness of allergen safety, covid-safety as well as adhering to RedCat's health and safety procedures and licensing laws at all times. You communicate any risks you see to your managers.
- A product expert - From a perfectly garnished gin and tonic to a table setting that's instantly-Instagramable, you are passionate about our offering and know everything about it!
- Stock and cash handling - You are confident using EPOS systems to accurately record customer orders and take payments.
- You are ready to learn! - You will be given training in the form of online courses and reading as well we on the job coaching; be ready and willing to absorb lots of information to help you become the best you can be!
Hospitality is our Personality and we are RedCat!
Company Overview
RedCat are acquiring multiple pubs and inns in sought after locations across the UK. Our calling is to revive and re-generate potentially amazing spaces, by investing heavily in the buildings, and design, their branding, and most of all the people. By providing industry leading, lifestyle enhancing spaces, we will be injecting excitement back into the hospitality sector. RedCat is an ambitious, fast paced company and if you want to come on this exciting journey, the opportunities at RedCat are infinite.
The RedCat Way
We want every employee at RedCat to carry out their role and responsibilities with the same approach, having integrity, showing care and being respectful. Whether you are managing a 30 room boutique hotel or you are making cocktails in a leading high street café bar, you can all carry out these duties in the same RedCat way. Hospitality is your personality, that's why you an honest problem solver who will roll up your sleeves and make sure every customer you serve has an incredible experience, one to write home about.
Bar Server employer: RedCat Pub Company
Contact Detail:
RedCat Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Server
✨Tip Number 1
Familiarise yourself with the RedCat brand and its values. Understanding their commitment to hospitality and customer experience will help you align your approach during interviews and conversations with staff.
✨Tip Number 2
Showcase your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to communicate effectively and support your colleagues will resonate well with the hiring team.
✨Tip Number 3
Demonstrate your passion for the hospitality industry by staying updated on current trends, especially in food and drink. Being able to discuss popular cocktails or menu items can set you apart as a knowledgeable candidate.
✨Tip Number 4
Prepare to discuss how you handle busy shifts and maintain organisation under pressure. Sharing specific strategies you've used to manage multiple tasks while ensuring excellent customer service will show your readiness for the role.
We think you need these skills to ace Bar Server
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Bar Server at RedCat. Familiarise yourself with their values and how they prioritise customer experience.
Tailor Your CV: Highlight relevant experience in hospitality, particularly any roles that involved teamwork, customer service, or cash handling. Use specific examples to demonstrate your skills and how they align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention your ability to work under pressure, your attention to detail, and your commitment to providing excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at RedCat Pub Company
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share experiences where you went above and beyond to create a memorable experience for guests, as this aligns with RedCat's values.
✨Demonstrate Teamwork Skills
Since being a team player is crucial for this role, prepare examples of how you've successfully worked in a team environment. Highlight your communication skills and how you support colleagues to achieve common goals.
✨Know the Menu and Offerings
Familiarise yourself with the types of food and drinks offered at RedCat venues. Being able to discuss menu items confidently and make recommendations will show that you're serious about the role and ready to be a product expert.
✨Understand Health and Safety Standards
Be prepared to discuss your knowledge of health and safety regulations, including allergen safety and cleanliness standards. Showing that you prioritise safety will demonstrate your commitment to maintaining a safe environment for both guests and staff.