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- Tasks: Deliver exceptional service and create memorable experiences for guests.
- Company: Join RedCat, a vibrant hospitality brand reviving pubs and inns across the UK.
- Benefits: Flexible part-time hours, training opportunities, and a fun team environment.
- Why this job: Be part of a dynamic team and enhance your customer service skills in a lively setting.
- Qualifications: No experience needed; just bring your passion for hospitality and a friendly attitude.
- Other info: Great opportunity for growth in the exciting world of hospitality.
Team Member – FOH at RedCat. You love the venue you work for, and you are passionate about giving your guests an incredible experience. You share courteous and hospitable values with your Managers so making recommendations to guests, offering friendly conversation and answering questions promptly will come naturally. You should have an interest and understanding of how promotions and recommendations support profitability and growth, while ensuring all bills are recorded and paid for accurately. You understand the importance of keeping a clean and tidy section and adhering to RedCat health and safety standards, ensuring your department is inviting and presented at all times.
RedCat are acquiring multiple pubs and inns in sought-after locations across the UK, investing in buildings, design, branding, and most of all, people to revive and regenerate spaces and inject excitement back into hospitality.
Key Responsibilities- You’re a team player — Works naturally as part of a team, communicates well and collaborates with colleagues and other departments to achieve the best levels of customer experience.
- You are smart and friendly — Well presented with a professional and approachable manner, stay calm and courteous, even during the busiest shifts.
- You are well organized and very tidy — Multitasking and prioritizing customer requests while maintaining a neat and tidy environment that is beautifully presented.
- Safety awareness — Demonstrate awareness of allergen safety and covid-safety; adhere to RedCat’s health and safety procedures and licensing laws; communicate risks to managers.
- A product expert — Passionate about the offering and knowledgeable about the menu and presentations (e.g., garnished drinks, table settings).
- Stock and cash handling — Confident using EPOS systems to accurately record orders and take payments.
- You are ready to learn — Training provided online and on-the-job coaching; be willing to absorb information to become the best you can be.
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Management and Manufacturing
- Industries: Hospitality
Waiter/Waitress employer: RedCat Independent Pubs
Contact Detail:
RedCat Independent Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with the menu and any promotions. This way, when you chat with guests, you can make spot-on recommendations that show you're passionate about what you do.
✨Tip Number 2
Practice your people skills! Being friendly and approachable is key in hospitality. Try to engage with everyone you meet, even if it’s just a quick chat. It’ll help you build rapport and show that you’re a team player.
✨Tip Number 3
Stay organised during busy shifts! Juggling multiple tables can be tricky, so find a system that works for you. Keep your section tidy and prioritise tasks to ensure every guest feels looked after.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for enthusiastic team members who are ready to learn and grow with us. Your next opportunity could be just a click away!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! Share why you’re excited about working at RedCat and how you can contribute to creating amazing experiences for our guests.
Be Personable: Remember, we’re looking for team players who are friendly and approachable. Use a conversational tone in your application to reflect your personality and show us that you can connect with customers effortlessly.
Highlight Relevant Skills: Make sure to mention any experience you have with multitasking, cash handling, or using EPOS systems. We want to see how your skills align with the responsibilities of the role, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at RedCat Independent Pubs
✨Know the Venue Inside Out
Before your interview, make sure you research RedCat and its values. Familiarise yourself with their menu, promotions, and any recent news about the company. This shows your passion for the venue and helps you answer questions more confidently.
✨Show Off Your People Skills
As a waiter or waitress, customer interaction is key. During the interview, demonstrate your friendly and approachable nature. Share examples of how you've provided excellent service in the past, and be ready to role-play scenarios to showcase your communication skills.
✨Highlight Your Organisational Skills
Being well-organised is crucial in this role. Prepare to discuss how you manage multiple tasks during busy shifts. You could mention specific strategies you use to stay tidy and efficient, which will resonate well with the interviewers.
✨Be Ready to Discuss Safety Awareness
Understanding health and safety standards is vital. Brush up on allergen safety and COVID-19 protocols before your interview. Be prepared to discuss how you would handle these situations, showing that you take safety seriously and are ready to adhere to RedCat's procedures.
