At a Glance
- Tasks: Deliver outstanding service, take orders, and ensure a smooth guest experience.
- Company: Join The Manor, part of the RedCat family, known for its welcoming atmosphere.
- Benefits: Earn up to £13 per hour plus tips, with discounts and wellness support.
- Other info: Opportunities for career growth and skills development in a fun environment.
- Why this job: Be part of a vibrant team and make guests feel valued every day.
- Qualifications: No prior experience needed, just a passion for great service and teamwork.
The predicted salary is between 13 - 13 £ per hour.
As a Restaurant Server at The Manor, you’ll deliver outstanding service that makes every guest feel welcome and valued. You’ll guide them through the menu, take accurate orders, serve food and drinks promptly, and ensure their experience is smooth from start to finish. You’ll work closely with the rest of the FOH team and the kitchen, ensuring clear communication and efficient service. Whether it’s recommending cuisine, remembering a regular’s favourite dish, or handling special requests, you’ll do it all with warmth, professionalism, and a smile.
Key Responsibilities
- Guest Service – Greet and seat guests, take orders, and deliver food and drinks promptly.
- Menu Knowledge – Confidently explain dishes, specials, and drink options, including allergens.
- Upselling – Recommend dishes, drinks, and promotions to enhance the guest experience and boost sales.
- Presentation – Ensure tables are set and maintained to RedCat’s standards.
- Teamwork – Collaborate with colleagues and the kitchen to keep service running smoothly.
- Problem‑Solving – Resolve guest concerns quickly and professionally.
- Payments – Use EPOS systems to process orders and payments accurately.
- Cleanliness – Keep your section and service areas tidy and organised.
Benefits
- Share of tips (Tronc)
- 25% discount on food, drinks, and rooms across all RedCat venues* (T&Cs apply)
- Opportunities to progress within a growing company
- Financial wellbeing programme
- Employee recognition scheme
- Discounted staff meals during shifts
- Apprenticeship & skills development programmes
- 24/7 access to our training and development platform
- Wellness programme to support your health and wellbeing
Team member up to £13 per hour plus 15% tronc. Live in available. employer: RedCat Independent Pubs
Contact Detail:
RedCat Independent Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team member up to £13 per hour plus 15% tronc. Live in available.
✨Tip Number 1
Get to know the restaurant inside out! Familiarise yourself with the menu, specials, and any allergens. This way, when you walk in for an interview, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to nail down how you'd greet guests, take orders, and handle any tricky situations. The more comfortable you are, the better you'll shine during the interview.
✨Tip Number 3
Show off your teamwork spirit! Think of examples from past experiences where you collaborated with others to achieve a goal. This will demonstrate that you're ready to jump in and support your colleagues at The Manor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Team member up to £13 per hour plus 15% tronc. Live in available.
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the vibe we’re after at The Manor.
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service. We love seeing how you've made guests feel welcome and valued in the past, so share those stories with us!
Be Specific About Your Skills: Talk about your menu knowledge and upselling skills. If you’ve got a knack for recommending dishes or handling special requests, let us know! We’re looking for team members who can enhance our guests' experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RedCat Independent Pubs
✨Know the Menu Inside Out
Familiarise yourself with the menu and specials before the interview. Being able to confidently discuss dishes, including allergens and recommendations, will show that you're serious about the role and ready to provide excellent service.
✨Showcase Your People Skills
Prepare examples of how you've delivered outstanding customer service in the past. Whether it’s a time you resolved a guest's concern or made someone feel special, sharing these stories will highlight your ability to connect with guests and work well in a team.
✨Demonstrate Team Spirit
Think of instances where you collaborated effectively with colleagues. The role requires teamwork, so be ready to discuss how you’ve contributed to a positive working environment and ensured smooth service alongside others.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the establishment, setting a positive tone right from the start.