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For Companies At a Glance
- Tasks: Deliver outstanding service, take orders, and create memorable dining experiences.
- Company: Join RedCat, a vibrant company revitalising pubs and hotels across the UK.
- Benefits: Enjoy 25% discount on food, drinks, and rooms, plus wellness and training programmes.
- Why this job: Be at the heart of guest experiences and make every visit unforgettable.
- Qualifications: Passion for hospitality and strong communication skills are essential.
- Other info: Great opportunities for career progression in a supportive team environment.
Why join us?
- 25% discount on food, drinks, and rooms across all RedCat venues (T&Cs apply)
- Opportunities to progress within a growing company
- Financial wellbeing programme
- 24/7 access to our training and development platform
- Wellness programme to support your health and wellbeing
- Share of tips (Tronc)
- Employee recognition scheme
- Discounted staff meals during shifts
- Apprenticeship & skills development programmes
About the role
As a Restaurant Server at RedCat, you’ll deliver outstanding service that makes every guest feel welcome and valued. You’ll guide them through the menu, take accurate orders, serve food and drinks promptly, and ensure their experience is smooth from start to finish. You’ll work closely with the FOH team and the kitchen, ensuring communication is clear and service is efficient. Your attention to detail, ability to multitask, and passion for hospitality will help create memorable dining experiences that keep guests coming back.
Key Responsibilities
- Guest Service – Greet and seat guests, take orders, and deliver food and drinks promptly.
- Menu Knowledge – Be confident in explaining dishes, specials, and drink options, including allergens.
- Upselling – Recommend dishes, drinks, and promotions to enhance the guest experience and boost sales.
- Presentation – Ensure tables are set and maintained to RedCat’s standards.
- Teamwork – Work collaboratively with colleagues and the kitchen to keep service running smoothly.
- Problem‑Solving – Resolve guest concerns quickly and professionally.
- Payments – Use EPOS systems to process orders and payments accurately.
- Cleanliness – Keep your section and service areas tidy and organised.
About RedCat
RedCat is revitalising pubs, inns, and boutique hotels across the UK—investing in design, service, and our people. Our restaurant servers are at the heart of the guest experience, ensuring every visit is friendly, efficient, and memorable.
The RedCat Way
We work with integrity, care, and respect. As a Restaurant Server, you bring positive energy to every shift, making guests feel welcome and delivering service they’ll remember long after they leave.
Restaurant Server employer: RedCat Independent Pubs
Contact Detail:
RedCat Independent Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Server
✨Tip Number 1
Get to know the venue! Before your interview, pop into RedCat and soak up the atmosphere. Familiarise yourself with the menu and specials so you can chat confidently about them during your interview.
✨Tip Number 2
Show off your personality! When you meet the team, let your passion for hospitality shine through. Share stories of your best guest experiences and how you handled tricky situations—this will show us you’re a great fit for our team.
✨Tip Number 3
Ask questions! We love candidates who are curious. Prepare some thoughtful questions about the role, the team, or even the training programmes we offer. It shows you’re genuinely interested in being part of RedCat.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It’s a nice touch that keeps you fresh in our minds and shows us you’re keen on joining the RedCat family.
We think you need these skills to ace Restaurant Server
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share any experiences that highlight your enthusiasm for providing excellent service and making guests feel special.
Be Specific About Your Skills: Tailor your application to showcase skills that match the job description. Mention your ability to multitask, attention to detail, and any experience with menu knowledge or upselling—these are key to impressing us!
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your tone professional. Use clear language and avoid slang, but don’t be afraid to let your personality shine through—after all, we want to see the real you!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at RedCat Independent Pubs
✨Know the Menu Inside Out
Familiarise yourself with the menu, including specials and allergens. Being able to confidently explain dishes will impress your interviewers and show that you're ready to provide excellent service from day one.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Think about times when you went above and beyond for a guest or resolved a problem quickly. This will demonstrate your passion for hospitality.
✨Practice Upselling Techniques
Think of ways to recommend dishes and drinks that enhance the dining experience. During the interview, share your ideas on how you would upsell items, as this is key to boosting sales and creating memorable experiences for guests.
✨Emphasise Teamwork and Communication
Be ready to discuss how you work well in a team and communicate effectively with colleagues. Share examples of how you've collaborated with others to ensure smooth service, as teamwork is crucial in a busy restaurant environment.
