Housekeeper

Housekeeper

Ashford Full-Time No home office possible
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At a Glance

  • Tasks: As a Housekeeper, you'll ensure rooms and public areas are spotless and welcoming.
  • Company: RedCat is transforming pubs and hotels across the UK with a focus on exceptional guest experiences.
  • Benefits: Enjoy tips, discounts, career progression, wellness programmes, and discounted meals during shifts.
  • Why this job: Join a supportive team where your attention to detail makes a real impact on guest satisfaction.
  • Qualifications: No specific qualifications required; just bring your energy and commitment to cleanliness.
  • Other info: Be part of a fast-growing company that values integrity, care, and respect.

Why join us?

  • Share of tips (Tronc)
  • 25% discount on food, drinks, and rooms across all RedCat venues* (T&Cs apply)
  • Opportunities for career progression within a fast-growing company
  • Financial wellbeing programme
  • Employee recognition scheme
  • Discounted staff meals during shifts
  • Apprenticeship & skills development programmes
  • 24/7 access to our training and development platform
  • Wellness programme to support your health and wellbeing

About The Role

As a Housekeeper at RedCat, you’re a vital part of creating a memorable guest experience. You take pride in presenting rooms and public areas to the highest standard—fresh, spotless, and welcoming. Whether it’s a quick turnaround or a deep clean, your eye for detail ensures every space looks perfect and feels inviting.

You’ll work independently and as part of the housekeeping team, managing your daily tasks efficiently while following RedCat’s cleanliness, hygiene, and safety procedures. You understand that your work directly impacts guest satisfaction, and you approach every shift with energy, care, and professionalism.

Key Responsibilities

  • Room Preparation – Clean, refresh, and prepare guest rooms to company standards.
  • Attention to Detail – Ensure all areas, from bathrooms to bedding, meet high presentation and hygiene expectations.
  • Public Areas – Keep communal spaces, corridors, and facilities clean and welcoming.
  • Efficiency – Manage time effectively to complete tasks within set deadlines.
  • Guest Interaction – Greet guests warmly and assist with requests when needed.
  • Safety & Hygiene – Follow all health, safety, and COSHH procedures, reporting any issues promptly.
  • Stock Control – Monitor and replenish cleaning supplies and room amenities.
  • Teamwork – Support colleagues to ensure smooth operations, especially during busy periods.

About RedCat

RedCat is revitalising pubs, inns, and boutique hotels across the UK—investing in the spaces, the service, and our people. We’re committed to delivering exceptional guest experiences, and our housekeeping team plays a crucial role in that mission.

The RedCat Way

We work with integrity, care, and respect. As a Housekeeper, you’re the unseen hero behind the scenes—making sure every guest enjoys comfort, cleanliness, and a sense of home. You know that it’s the little details that make the biggest difference.

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Housekeeper employer: RedCat Independent Pubs

At RedCat, we pride ourselves on being an exceptional employer, offering a supportive work culture that values integrity, care, and respect. As a Housekeeper, you'll enjoy benefits such as a share of tips, generous discounts across our venues, and numerous opportunities for career progression within our fast-growing company. With access to training and development programmes, a wellness initiative, and a recognition scheme, we ensure that our employees feel valued and empowered to thrive in their roles.
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Contact Detail:

RedCat Independent Pubs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housekeeper

✨Tip Number 1

Familiarise yourself with RedCat's values and mission. Understanding their commitment to exceptional guest experiences will help you align your approach during interviews, showcasing how your work ethic matches their standards.

✨Tip Number 2

Highlight your attention to detail in any conversations or interviews. As a Housekeeper, this is crucial, so be ready to share examples of how you've maintained high cleanliness standards in previous roles.

✨Tip Number 3

Demonstrate your ability to work both independently and as part of a team. Share experiences where you successfully managed tasks on your own while also supporting colleagues during busy periods.

✨Tip Number 4

Prepare to discuss your knowledge of health and safety procedures relevant to housekeeping. Being able to articulate your understanding of hygiene standards and safety protocols will show that you take the role seriously.

We think you need these skills to ace Housekeeper

Attention to Detail
Time Management
Cleaning Techniques
Knowledge of Health and Safety Regulations
Teamwork
Guest Interaction Skills
Organisational Skills
Ability to Work Independently
Problem-Solving Skills
Communication Skills
Adaptability
Efficiency in Task Management
Understanding of COSHH Procedures

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, efficiency, and ability to work both independently and as part of a team.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for creating memorable guest experiences. Mention specific examples of how you've maintained high cleanliness standards in previous roles.

Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as time management, guest interaction, and adherence to safety and hygiene procedures. This will demonstrate your suitability for the role.

Show Enthusiasm for the Company: Research RedCat and express your enthusiasm for their mission and values in your application. Mention how you can contribute to their goal of delivering exceptional guest experiences.

How to prepare for a job interview at RedCat Independent Pubs

✨Show Your Attention to Detail

As a Housekeeper, attention to detail is crucial. During the interview, be prepared to discuss specific examples of how you've ensured cleanliness and presentation in previous roles. Highlight any experiences where your meticulous nature made a difference.

✨Demonstrate Your Team Spirit

Teamwork is essential in this role. Share instances where you've successfully collaborated with colleagues to achieve common goals, especially during busy periods. This will show that you can work well within a team environment.

✨Understand the Importance of Guest Interaction

Guest satisfaction is key in hospitality. Be ready to talk about how you would greet guests and handle their requests. Showing that you value guest interaction will demonstrate your commitment to creating a welcoming atmosphere.

✨Familiarise Yourself with Safety Procedures

Knowledge of health, safety, and hygiene procedures is vital for a Housekeeper. Brush up on relevant regulations and be prepared to discuss how you would ensure compliance in your daily tasks. This shows your professionalism and dedication to safety.

Housekeeper
RedCat Independent Pubs
Location: Ashford
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