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For Companies At a Glance
- Tasks: Lead the digital sales strategy and optimise the customer journey from click to checkout.
- Company: Join a fast-growing, innovative telecoms company with strong funding and a commitment to impact.
- Benefits: Enjoy a competitive salary, bonus, and flexible hybrid working options.
- Other info: Opportunity to collaborate with board-level stakeholders in a driven, supportive team.
- Why this job: Make a real difference in people's lives while shaping a dynamic ecommerce environment.
- Qualifications: Experience in digital sales or ecommerce, with strong skills in conversion optimisation and A/B testing.
The predicted salary is between 45000 - 105000 £ per year.
My client is seeking a dynamic individual to own the digital sales engine for their fast-growing telecoms business. I am working with an innovative and extremely well-funded telco who are looking for a commercially-minded Senior Ecommerce Manager to drive their online revenue performance, shaping the complete customer journey from first click to checkout conversion. The added bonus? You will have a genuine impact on people’s lives.
What You'll Do:
- You'll transform their digital sales funnel and own end-to-end performance across their fibre and wireless broadband products.
- As the commercial brain behind their online strategy, you'll work closely with the Digital Marketing team to turn traffic into revenue.
Your Mission:
- Drive conversion rate optimisation across their entire digital estate.
- Own pipeline forecasting and revenue delivery for online channels.
- Champion mobile-first experiences that convert browsers into buyers.
- Maximise attach rates for value-added services and premium tiers.
- Build personalised customer journeys based on location and traffic source.
- Partner with Product and Marketing teams to deliver seamless upsell opportunities.
What Success Looks Like:
- Growing digital sales volume and revenue contribution.
- Improving conversion rates across all traffic sources.
- Reducing funnel drop-offs (especially mobile).
- Shifting customers toward higher-value service tiers.
- Boosting attach rates for additional services.
- Delivering industry-leading customer satisfaction scores.
Telco experience would be brilliant, however if you’ve worked in another subscription sector (e.g. utilities - but any subscriptions experience works) that is absolutely fine, it’s about finding the right person/ skill-set. This is a brilliant opportunity for a Senior Ecommerce Manager with experience in digital sales/ ecommerce to really shape something special and grow organically with the role. You will also have expert-level conversion optimisation and A/B testing experience, have strong commercial instincts and a deep understanding of online buyer behaviour. You will work closely with board level stakeholders, wider marketing and sales teams in a collaborative, but incredibly driven environment.
c. £75k + 30% bonus + benefits Hull / hybrid
Senior Ecommerce Manager employer: RedCat Digital
Contact Detail:
RedCat Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Ecommerce Manager
✨Tip Number 1
Familiarise yourself with the latest trends in ecommerce and digital sales, especially within the telecoms sector. Understanding the competitive landscape will help you articulate how your skills can drive revenue performance effectively.
✨Tip Number 2
Network with professionals in the telecoms and subscription services industries. Attend relevant events or webinars to connect with potential colleagues and learn about their challenges and successes in ecommerce.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in the past that have successfully improved conversion rates and reduced funnel drop-offs. Be ready to share metrics that demonstrate your impact on previous projects.
✨Tip Number 4
Showcase your understanding of mobile-first experiences by discussing any relevant projects where you've optimised for mobile users. Highlighting your ability to enhance customer journeys on mobile can set you apart from other candidates.
We think you need these skills to ace Senior Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ecommerce and digital sales. Focus on achievements that demonstrate your ability to drive conversion rates and revenue growth, especially in subscription-based sectors.
Craft a Compelling Cover Letter: In your cover letter, express your passion for ecommerce and how your skills align with the company's mission. Mention specific examples of how you've transformed digital sales funnels or improved customer journeys in previous roles.
Showcase Your Analytical Skills: Emphasise your experience with A/B testing and conversion optimisation. Provide concrete examples of how your analytical approach has led to measurable improvements in online performance.
Highlight Collaboration Experience: Since the role involves working closely with various teams, mention any past experiences where you successfully collaborated with marketing, product, or sales teams to achieve common goals. This will show your ability to thrive in a team-oriented environment.
How to prepare for a job interview at RedCat Digital
✨Showcase Your Ecommerce Expertise
Be prepared to discuss your previous experiences in ecommerce, particularly any successes you've had in driving online revenue. Highlight specific strategies you've implemented that led to improved conversion rates and customer satisfaction.
✨Understand the Customer Journey
Demonstrate your knowledge of the complete customer journey from first click to checkout. Be ready to explain how you would optimise each stage of this journey, especially focusing on reducing drop-offs and enhancing mobile experiences.
✨Discuss Data-Driven Decisions
Emphasise your ability to use data analytics for decision-making. Prepare examples of how you've used A/B testing and conversion optimisation techniques to improve sales performance and customer engagement.
✨Collaborative Mindset
Since the role involves working closely with various teams, showcase your collaborative skills. Share examples of how you've successfully partnered with marketing and product teams to create seamless upsell opportunities and enhance the overall customer experience.