London (3 days office / 2 days remote)
We're supporting a global technology organisation seeking an experienced Partner Education & Product Adoption Lead to build and scale education programmes across a large professional partner ecosystem.
This is not a traditional Learning & Development role.
We're looking for someone who has built customer or partner education programmes that directly influenced product adoption, engagement, retention, and business growth.
You'll own the strategy, design and optimisation of scalable learning experiences that help partners adopt new products, features and workflows faster, ultimately improving business outcomes.
What You'll Be Doing:
- Design and scale partner education programmes across multiple international markets.
- Build learning journeys that drive product adoption and behavioural change.
- Develop frameworks that help partners discover, adopt and maximise new platform capabilities.
- Collaborate with Product Marketing, Product Management, Customer Success and Go-To-Market teams.
- Create scalable education strategies supporting feature launches, onboarding and ongoing partner engagement.
- Use AI and automation tools to localise, personalise and scale learning experiences efficiently.
- Measure and optimise programmes using commercial outcomes, not just attendance metrics.
What We're Looking For
- Background within B2B SaaS, FinTech, Technology or Platform businesses.
- Experience partnering closely with Product Marketing, Product Management, Customer Success or GTM teams.
- Demonstrable examples of education programmes driving:
- Feature usage
- Partner activation
- Retention
- Experience building scalable digital learning journeys, certification programmes or partner academies.
- Comfortable translating complex technical products into simple, engaging learning experiences.
AI & Technology
We are particularly interested in candidates already using AI tools to:
- Repurpose content at scale.
- Build and localise learning journeys.
- Generate educational assets and communications.
- Improve programme efficiency and learner engagement.
Ideal Backgrounds
We'd be especially interested in candidates currently working as:
- Product Adoption Manager
- Customer Success Enablement Manager
- Partner Success Manager
- Learning Experience Lead within a SaaS or FinTech business
Not the Right Fit If
This role is unlikely to suit candidates focused primarily on:
- Internal Learning & Development
- Corporate Training
- Leadership Development
- Learning Operations Administration
- Facilitating training without programme ownership
If you've built customer or partner education programmes that have driven measurable adoption, engagement and commercial outcomes within SaaS, FinTech or technology environments, we'd love to hear from you.
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Partner Education & Product Adoption Lead employer: RedCat Digital
Join a leading global media and publishing organisation that values its employees and fosters a collaborative work culture. With a focus on professional growth, you will have the opportunity to work closely with senior stakeholders while providing impactful legal advice across international employment law matters. Enjoy a flexible working pattern of 4 days in the office and 1 day remote, alongside competitive compensation and the chance to contribute to meaningful projects in a dynamic environment.
