At a Glance
- Tasks: Shape and grow a loyalty programme for a high-growth eCommerce scale-up.
- Company: Join a sustainable, innovative consumer eCommerce company with rapid growth.
- Benefits: Earn up to £60,000 plus bonuses, flexible working, and great company discounts.
- Other info: Dynamic hybrid work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on customer retention strategies and enhance loyalty.
- Qualifications: Experience in retention, loyalty, or CRM roles; familiarity with CDP and ESP tools.
The predicted salary is between 50481 - 61699 £ per year.
About the Role Working for a high-growth (+25% YOY), sustainable consumer e Commerce scale-up, Customer Retention and Loyalty Marketing Manager will have the opportunity to shape the growth of their loyalty program.
Proven experience working in Retention, Loyalty or CRM focused role, with experience working on a loyalty program.
Familiarity with CDP and ESP tools such as Bloomreach, Treasure Data, Blueconic etc. Proficiency with SQL, HTML and platform integration is preferable.
Implementing customer segmentation strategies using CRM Data and insights to optimise customer engagement.
Driving customer-centric strategies for the loyalty program that you will be helping to build out and execute to enhance retention and loyalty.
Help coach and support the CRM team to optimise their initiatives using your insights.
What's on Offer: Up to 60,000 + bonus + benefits Company discount Flexible Working+ More!
This is a great opportunity for a Retention and Loyalty Marketing Manager to join a high-growth e Commerce scale-up to own and grow the loyalty program of the business.
Customer Retention and Loyalty Marketing Manager Up to 60,000 + bonus/benefits London (Hybrid)Red Cat Digital are acting as an employment agency in relation to this vacancy.
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All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, natural origin, genetics, disability, or age.
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