At a Glance
- Tasks: Shape and execute customer loyalty strategies for a high-growth eCommerce scale-up.
- Company: Join a sustainable, innovative consumer eCommerce company with a focus on growth.
- Benefits: Up to £60,000 salary, bonuses, flexible working, and exclusive company discounts.
- Other info: Opportunity for career growth in a diverse and inclusive workplace.
- Why this job: Make a real impact by enhancing customer loyalty and engagement in a dynamic environment.
- Qualifications: Experience in loyalty marketing, CRM tools, and analytical skills are essential.
The predicted salary is between 50481 - 61699 £ per year.
About the Role Working for a high-growth (+25% YOY), sustainable consumer e Commerce scale-up, Customer Retention and Loyalty Marketing Manager will have the opportunity to shape the growth of their loyalty program.
You’ll be responsible for creating customer-centric strategies and executing the loyalty program while optimising personalisation and customer engagement to achieve business growth.
Requirements: Proven experience working in Retention, Loyalty or CRM focused role, with experience working on a loyalty program.
Familiarity with CDP and ESP tools such as Bloomreach, Treasure Data, Blueconic etc.
An analytical growth mindset and able to use analytical principals to extract meaningful customer insights.
Proficiency with SQL, HTML and platform integration is preferable.
Previous experience working at a D2C or e Commerce company.
Responsibilities: Implementing customer segmentation strategies using CRM Data and insights to optimise customer engagement.
Driving customer-centric strategies for the loyalty program that you will be helping to build out and execute to enhance retention and loyalty.
Help coach and support the CRM team to optimise their initiatives using your insights.
Manage and strategise the loyalty program, and develop future loyalty incentives and communication.
What’s on
Offer: Up to 60,000 + bonus + benefits Company discount Flexible Working+ More!This is a great opportunity for a Retention and Loyalty Marketing Manager to join a high-growth e Commerce scale-up to own and grow the loyalty program of the business.
Customer Retention and Loyalty Marketing Manager Up to 60,000 + bonus/benefits London (Hybrid)Red Cat Digital are acting as an employment agency in relation to this vacancy.
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We are committed to creating a diverse and inclusive environment for ourselves and our clients.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, natural origin, genetics, disability, or age.
Loyalty Marketing Manager in London employer: RedCat Digital
RedCat Digital is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the marketing landscape. With a strong emphasis on employee growth and development, team members are encouraged to expand their skills and take on new challenges, all while enjoying the benefits of working in a collaborative environment. Located in a vibrant area, employees also benefit from a supportive community that values creativity and results-driven performance.
StudySmarter Expert Advice🤫
We think this is how you could land Loyalty Marketing Manager in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for RedCat Digital and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like RedCat Digital are looking for.
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Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with RedCat Digital on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at RedCat Digital. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Loyalty Marketing Manager in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit RedCat Digital. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of RedCat Digital:Show us that you’ve done your homework! In your application, briefly mention what you admire about RedCat Digital’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at RedCat Digital
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at RedCat Digital will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At RedCat Digital, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
