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For Companies At a Glance
- Tasks: Analyse data to drive customer retention and create impactful dashboards.
- Company: Join a leading global tech company revolutionising financial tools.
- Benefits: Hybrid work model, competitive day rate, and a dynamic team environment.
- Why this job: Make a real impact on customer retention strategies using your data skills.
- Qualifications: Experience in data analysis, SQL, and BI tools like Tableau.
- Other info: Exciting opportunity for growth in a fast-paced, collaborative setting.
The predicted salary is between 52000 - 78000 £ per year.
Overview
Role: Business Analyst – Retention Data (EMEA)
Location: Hybrid – London (3 days office / 2 days remote)
Contract Length: 12 months minimum
Day Rate: £260/day (Inside IR35)
I’m hiring for a Business Analyst – Retention Data to join a leading global tech company known for empowering businesses with cutting-edge financial tools and services. This is a 12-month contract (minimum) with hybrid working 3 days per week in the London office, 2 days remote.
MUST HAVE
- Within your experience and clearly on your CV: Data Insight, what impact did you make.
- We are looking for someone who can display on their CV that has analysed data they have pulled and can make recommendations that the business acts on.
- Can you show within your CV where you have increased conversion by X%, drove revenue through and saved X money, reduced time by X?
The Role
As part of a high-impact analytics team, you’ll support several flagship projects focused on customer retention across the EMEA region. You’ll build powerful, scalable dashboards and analytics tools that help shape decision-making across the product lifecycle, with a clear focus on retention and behavioural insights.
This is more than just a reporting role, it’s an opportunity to use your skills in SQL, Python, and BI tools (e.g., Tableau/Qlik) to influence strategy, close data gaps, and directly impact customer outcomes.
Key Responsibilities
- Build and automate scalable reporting solutions focused on customer retention
- Create and present dashboards combining internal and external data for senior stakeholders
- Identify and close gaps in behavioural data capture strategies
- Deliver actionable insights that improve retention performance across products
- Partner with cross-functional teams to meet data needs now and in the future
What We\’re Looking For
Experience as a BI Analyst / Data Analyst, ideally with a retention or lifecycle focus
Advanced SQL (comfortable with complex queries, joins, CTEs, etc.)
Proficiency in Tableau, Qlik, or similar BI tools
Experience building or working with data pipelines
A track record of turning data into insights and business recommendations
Nice to Have
- Exposure to Python or R for statistical/data analysis
- Experience working with customer churn, loyalty, or retention metrics
- Background in FinTech or product-led environments
About You
- Proactive, self-starter who thrives in a fast-paced, data-driven environment
- Highly organised with great attention to detail
- Collaborative team player who communicates clearly with both technical and non-technical stakeholders
- Curious and always looking to learn, improve, and push boundaries
If you\’re passionate about using data to solve real business problems and want to be part of an exciting team driving customer retention, I\’d love to hear from you.
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Business Analyst – Data Insight & Impact employer: RedCat Digital
Contact Detail:
RedCat Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst – Data Insight & Impact
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that interview.
✨Tip Number 2
Prepare for those interviews by practising common questions and showcasing your data insight skills. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact on previous projects.
✨Tip Number 3
Don’t forget to tailor your pitch! When you get the chance to speak with potential employers, make sure to emphasise your experience with SQL, Python, and BI tools. Show them how you’ve turned data into actionable insights that drove results.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Analyst – Data Insight & Impact
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with data insight and the impact you've made. Use specific examples that showcase how you've increased conversion rates or saved costs, as this will grab our attention!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Include projects where you’ve used SQL, Python, or BI tools like Tableau. We want to see how you’ve turned data into actionable insights that influenced business decisions.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for key achievements and avoid jargon unless it’s relevant. We appreciate straightforward communication that gets right to the heart of your experience.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RedCat Digital
✨Showcase Your Data Impact
Make sure to highlight specific examples from your past roles where your data analysis led to tangible business outcomes. Use metrics to quantify your impact, like increased conversion rates or cost savings, as this aligns perfectly with what the company is looking for.
✨Master the Tools
Brush up on your SQL and BI tools like Tableau or Qlik before the interview. Be prepared to discuss how you've used these tools to create dashboards or reporting solutions that drive decision-making, as this is a key part of the role.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems using data. Practice articulating your thought process clearly, showing how you would identify gaps in data and deliver actionable insights to improve retention performance.
✨Demonstrate Your Collaborative Spirit
Since the role involves partnering with cross-functional teams, be ready to share examples of how you've successfully collaborated with both technical and non-technical stakeholders in the past. Highlight your communication skills and how they helped bridge any gaps.
