Home and Community Delivery Assistant

Home and Community Delivery Assistant 18.5 hours per week

Saturdays will be on a rota basis, with the balance of the hours worked over weekdays

Current rota pattern stands as

Week 1 Monday, Tuesday, and Wednesday

Week 2 Thursday and Friday repeating

We are looking for a passionate, enthusiastic and flexible person to be part of a newly developed and evolving Library Service and who are interested in providing an innovative and outstanding service to the wider community.

You will be motivated to work as part of a team implementing excellent and creative library engagement to the residents and communities of the borough, ensuring a high level of customer service, and actively promoting and encouraging the use of library services and resources.

In particular, delivering the libraries home and community delivery offer maintaining contact with communities who are unable to access our library buildings. We would like to see your talents and interests put to use in libraries, within communities and at engagement events and community pop ups.

You there will be requirement to cover/assist with the courier service too.

Please tell us about any relevant experience of working within front facing services, ideally within a Libraries or customer service environment, and have some experience of planning, promoting and delivering fun and engaging events and activities. You should be a team player but also self-motivated to fulfil the requirement of helping develop the service further.

This role has a large requirement of driving and you need to be able to drive a van please check what categories are covered on your licence at Driving licence categories – GOV.UK

Minimum requirement needed is a Category B – if you passed your test on or after 1 January 1997

The interview process could consist of a variety of activities including interview, assessment centre, role play and group work.

We offer very attractive terms and conditions of employment, including generous annual leave entitlement, flexible working hours (where appropriate), membership of the Local Government Pension Scheme and access to numerous other salary sacrifice schemes and staff benefits/discounts, including a lease car scheme.

To arrange an informal discussion about this post, please contact Paula Carroll, Health and Wellbeing Development Officer (01287) 612517 / paula.carroll@redcar-cleveland.gov.uk