Business Support Assistant - Intervention Team in Redcar

Business Support Assistant - Intervention Team in Redcar

Redcar Full-Time No working from home possible
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Redcar and Cleveland Borough Council are seeking to recruit a full time Business Support Assistant for the Early Help Intervention Team based within Dormanstown Family Hub to provide administrative and clerical support. As a Business Support Assistant, you will work as part of a small team who support children, young people and families open to the Child and Family Intervention Team under the remit of Early Help. You will be responsible for answering phone calls, uploading documents into children services case management system and supporting with the administrative tasks of the service.

Training of the systems will be provided, but the ideal candidate will already be IT literate in excel and word. Good communication skills, previous experience of business administration, customer services and/or working with children and families and using case management systems would also be desirable. Candidates should also hold an NVQ level 3 business administration.

The Child and Family Intervention service operates Monday to Thursday 8.30am to 5.00pm and 8.30am to 4.30pm on a Friday. It is closed evenings, weekends, and Bank Holidays. We expect candidates to be strong team players and to have a flexible approach to work and their own continuous professional development.

  • Generous annual leave of up to 34 days per year
  • Hybrid Working (where appropriate
  • Flexible working hours (where appropriate)
  • Membership of the Local Government Pension Scheme
  • Access to numerous other salary sacrifice schemes
  • Access to our employee health and wellbeing platform, which includes an exciting range of staff benefits, including, spreading the cost of home and electronics, bike shop, car scheme, gym membership, lifestyle savings
  • A range of Staff Network groups

For more details: https://www.redcar-cleveland.gov.uk/jobs-and-careers/benefits-and-rewards

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Business Support Assistant - Intervention Team in Redcar employer: Redcar & Cleveland Borough Council

Redcar & Cleveland Borough Council is an excellent employer, offering a supportive work culture that values teamwork and community service. Employees benefit from flexible hours, generous annual leave, and opportunities for personal growth while contributing to the sustainability of the local environment. Working in the vibrant Borough of Redcar & Cleveland provides a unique chance to make a meaningful impact in the community.

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Contact Details:

Redcar & Cleveland Borough Council Recruitment Team