Redbridge is a place with plenty going on. Ambitious regeneration plans and new investments will deliver lasting change for the borough, enhancing quality of life and creating new opportunities for our communities. And we are modernising our organisation to be more agile, innovative and impactful. We are harnessing the full potential of our people as well as technology. We need leaders who are ready to take things to the next level.
This is a key leadership role in the Council, with responsibility for the effective and efficient collection of business rates and council tax – each of which are essential elements of the Council's financial resource, and the foundation on which we deliver services. You'll have overall responsibility for a large team (circa 45 people), so it's important that you have excellent people management skills, working with the team to embed a customer-centric approach while continually looking for opportunities to enhance performance, utilising technology to enhance the team's capacity and enhance the customer experience.
Redbridge is a hugely diverse borough, both in terms of our individual households and the myriad businesses that are essential to the local economy. So, it's essential that you appreciate the particular challenges of pursuing arrears and enforcement in such a setting. As well as being technically proficient, we are also looking for someone who can be outward focused – enabling you engage effectively with the local community and its businesses, and to see the crossover and interdependencies of your work with other parts of the Council, such as Planning or Licensing.
You'll work to ensure clear and consistent messaging to residents and businesses, backed up by efficient systems and processes in order to maximise income, and support investment and business growth in the borough.
We expect that you will already have significant experience within a local taxation setting that has included managing teams and resources within a target driven environment. And you should be able to demonstrate an understanding of how local taxation can support corporate objectives and better outcomes for our community. IRRV qualification would be very relevant but is not considered to be an essential requirement.
Closing date: 28th September
Head of Local Taxation in London employer: Redbridge London Borough Council
Redbridge London Borough Council is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that prioritises community impact and innovation. Employees benefit from professional development opportunities, a supportive environment, and the chance to make a meaningful difference in residents' lives while working in the vibrant and diverse setting of London. Join us to lead transformative housing management initiatives that enhance service delivery and resident engagement.
Contact Details:
Redbridge London Borough Council Recruitment Team
