Head of Facilities Management

Head of Facilities Management

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead facilities management, ensuring a safe and efficient working environment for our community.
  • Company: Join a forward-thinking Council transforming the borough with ambitious regeneration plans.
  • Benefits: Enjoy a dynamic work environment with opportunities for professional growth and community impact.
  • Why this job: Be a key player in shaping our community's future while leading a dedicated team.
  • Qualifications: Significant experience in facilities management and a relevant professional qualification required.
  • Other info: Contact Steve or Amy for a confidential chat; apply by 15th September.

The predicted salary is between 43200 - 72000 £ per year.

Our borough is beginning a huge transformation. With ambitious regeneration plans, a need for new infrastructure, and plenty of investment on the way, things are changing. And we are transforming our organisation to be better equipped to have the greatest impact for our community. We need leaders to take us on the journey.

This is a key leadership role with the Council – that oversees and manages all aspects of the Council’s physical space, at civic offices and other locations, and is responsible for developing an informed and current picture of our physical assets. You will support the maintenance of an efficient and safe working environment, that in turn supports the delivery of high-quality services to our customers. Responsible for hard and soft facilities management, you will lead an in-house team, as well as quality assuring the performance of external contractors. You will ensure that appropriate systems and management controls are in place across the estate to monitor performance and ensure adherence to relevant health & safety and wider statutory compliance. This will include the production of regular reports to senior officers on agreed key performance indicators. With a keen focus on customer services, you will provide a proactive tenant service responding to questions/requests/problems in a timely manner.

We expect that you will already have significant experience of leading FM services in a multi-site and multi-disciplinary work setting, and that you hold a relevant professional qualification. This is a role that demands a versatile skillset that includes leadership, strategic planning, and operational expertise, with responsibilities including budget management, maintenance, repairs, renovations, compliance with safety and legal regulations, and managing a facilities team and/or contractors. It’s also essential that you have an excellent working knowledge of Health and Safety Management systems, statutory and regulatory requirements. We’re looking for someone with more than just technical skills – we want an exceptional leader who can manage people and performance effectively and promote a highly professional and customer-centric culture.

Please click belowto apply . Or you can contact Steve Guest or Amy Billington at Solace in Business on 020 7976 3311 for a confidential discussion.

Closing date: 15th September

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Head of Facilities Management employer: Redbridge London Borough Council

As a forward-thinking Council, we are committed to transforming our borough and creating a vibrant community through innovative infrastructure and dedicated leadership. Our work culture fosters collaboration and inclusivity, providing ample opportunities for professional growth and development in a dynamic environment. Join us in making a meaningful impact while enjoying the benefits of a supportive team and a focus on high-quality service delivery.
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Contact Detail:

Redbridge London Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Facilities Management

✨Tip Number 1

Familiarise yourself with the latest trends in facilities management, especially in relation to regeneration and infrastructure development. This knowledge will help you demonstrate your understanding of the challenges and opportunities facing the Council.

✨Tip Number 2

Network with professionals in the facilities management sector, particularly those who have experience in public sector roles. Engaging with industry peers can provide valuable insights and may even lead to referrals or recommendations.

✨Tip Number 3

Prepare to discuss your leadership style and how it aligns with fostering a customer-centric culture. Be ready to share specific examples of how you've successfully managed teams and improved service delivery in previous roles.

✨Tip Number 4

Research the Council's current facilities and any ongoing projects. Understanding their specific needs and challenges will allow you to tailor your approach and show how you can contribute to their transformation journey.

We think you need these skills to ace Head of Facilities Management

Leadership Skills
Strategic Planning
Operational Expertise
Budget Management
Facilities Management
Health and Safety Management
Regulatory Compliance
Project Management
Customer Service Orientation
Team Management
Performance Monitoring
Contractor Management
Problem-Solving Skills
Communication Skills
Report Writing

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in facilities management, leadership, and customer service in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your leadership roles, budget management experience, and knowledge of health and safety regulations.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for facilities management and your vision for the role. Use specific examples from your past experiences to demonstrate how you can contribute to the organisation's transformation.

Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements that illustrate your impact in previous roles. This could be improvements in efficiency, cost savings, or successful project completions.

How to prepare for a job interview at Redbridge London Borough Council

✨Showcase Your Leadership Skills

As a Head of Facilities Management, you'll need to demonstrate your leadership capabilities. Prepare examples from your past experiences where you've successfully led teams, managed projects, or improved processes. Highlight how you foster a positive team culture and motivate others.

✨Understand the Council's Vision

Familiarise yourself with the borough's regeneration plans and how they impact facilities management. Be ready to discuss how your vision aligns with the Council's goals and how you can contribute to their transformation journey.

✨Emphasise Customer-Centric Approaches

Since the role requires a focus on customer service, prepare to discuss how you've previously implemented customer-centric strategies in facilities management. Share specific examples of how you've responded to tenant needs and improved service delivery.

✨Prepare for Compliance Questions

Given the importance of health and safety regulations in this role, be prepared to answer questions about your experience with compliance and safety management systems. Discuss any relevant qualifications you hold and how you've ensured adherence to statutory requirements in previous roles.

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