At a Glance
- Tasks: Support store operations, deliver exceptional customer service, and drive sales performance.
- Company: Join OKA, a vibrant homeware retailer with a passion for beautiful living.
- Benefits: 33 days holiday, health cash plan, discounts, and a fun work environment.
- Other info: Dynamic workplace with opportunities for personal and professional development.
- Why this job: Be part of a creative team that values your input and fosters growth.
- Qualifications: Retail experience, strong communication skills, and a flair for interior design.
The predicted salary is between 28800 - 43200 £ per year.
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 13 stores across the UK, an established Interior Design and Trade business, a mail-order service and a thriving website.
We are currently looking to recruit a full-time Assistant Store Manager to support our Retail Team, based at our store in Redbrick.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Assistant Store Manager with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.
KEY RESPONSIBILITIES
- Store Operations: Support the Store Manager in overseeing all operational aspects of the concession, ensuring high standards of presentation, merchandising and stock management in line with OKA brand guidelines. Work collaboratively with the host store management and teams to maintain smooth operations. Assist with scheduling, maintaining staffing levels, and supporting team performance.
- Customer Service: Deliver exceptional service and assist with resolving customer enquiries professionally and efficiently. Lead by example on the shop floor, promoting OKA's values and ensuring every customer receives a memorable experience. Support clienteling efforts to build strong, personalised customer relationships. Uphold and represent OKA brand standards at all times within the concession. Ensure the store environment consistently reflects the quality, creativity and personality of the OKA brand.
- Sales and Commercial Focus: Proactively contribute to driving sales performance and analysing concession results. Assist with implementing sales strategies to maximise revenue. Support promotional activities, in-store events and product launches in collaboration with OKA retail and marketing teams.
- People and Culture: Assist in recruiting, onboarding and training concession staff to ensure strong product knowledge and confident customer engagement. Help motivate and develop the team to meet sales targets and KPIs. Support the Store Manager in fostering a positive, inclusive team culture aligned with OKA's values.
OUR VALUES
- Put the Customer First - provides exceptional internal and external customer service at all touch points.
- Be In It Together - approachable, personable, committed to shared success.
- Think Big - creative, innovative, solutions orientated.
- Own It - curious, persistent, drives results.
- Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity.
ABOUT YOU
- Experienced retail professional with proven track record, ideally gained within a luxury furniture or homeware retail environment.
- Confident communicator with excellent interpersonal skills.
- Natural flair for interior design, styling and store merchandising.
- Experience and enthusiasm for high-end retail environments.
- Extensive selling skills and the ability to motivate others.
- Flexible approach to working hours as the sector demands.
- Tenacious, hard working and reliable.
- A creative, problem-solving spirit.
- Passion for the OKA brand.
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), plus Length of Service increases.
- Day off for your birthday.
- Health Cash Plan.
- Enhanced Maternity Pay.
- Employee Assistance Programme.
- Eligibility for a discretionary company Bonus Scheme.
- Discounts on 60+ UK Retailers via My OKA benefits platform.
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
Assistant Store Manager in Hillside employer: Redbrick Yorkshire Ltd
Redbrick is an exceptional employer that fosters a vibrant and creative work culture, making it the North's leading destination for furniture and interiors. With competitive salaries, commission structures, and comprehensive training, employees are empowered to grow and thrive in their roles while contributing to a dynamic team environment. The opportunity to work in inspiring showrooms filled with contemporary and classic design brands ensures that every day is engaging and rewarding for our Retail Sales Consultants.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Hillside
✨Tip Number 1
Get to know the OKA brand inside out! Familiarise yourself with their values and products. When you walk into that interview, show them you’re not just another candidate; you’re someone who truly understands and embodies what they stand for.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider knowledge can give you an edge and help you tailor your approach.
✨Tip Number 3
Prepare some stellar questions for your interview. Think about what makes OKA unique and how you can contribute to their culture. Asking insightful questions shows you’re genuinely interested and engaged.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the OKA family right from the start!
We think you need these skills to ace Assistant Store Manager in Hillside
Some tips for your application 🫡
Show Your Passion for Homeware:When you're writing your application, let your love for beautiful and practical homeware shine through. We want to see how your personality aligns with OKA's values and how you can contribute to creating a space that feels like home.
Highlight Your Retail Experience:Make sure to showcase your previous retail experience, especially if it's in luxury environments. We’re looking for someone who knows the ins and outs of store operations and can bring that expertise to our team.
Be Personable and Approachable:Your application should reflect your communication skills and ability to connect with others. We value a friendly and approachable attitude, so don’t hesitate to show us your interpersonal flair in your written application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join the OKA family!
How to prepare for a job interview at Redbrick Yorkshire Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into OKA's values and product range. Familiarise yourself with their commitment to customer service and how they create memorable experiences. This will help you align your answers with their brand ethos.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail roles, especially in luxury environments. Highlight specific examples where you've driven sales or improved customer satisfaction. This will demonstrate your capability to thrive in a high-end retail setting.
✨Demonstrate Team Spirit
OKA values collaboration, so be prepared to share instances where you've worked effectively within a team. Talk about how you’ve motivated others and contributed to a positive work culture, as this aligns with their 'Be In It Together' value.
✨Bring Your Creative Flair
As an Assistant Store Manager, you'll need a knack for merchandising and styling. Bring along ideas or examples of how you've creatively displayed products in the past. This will show your passion for interior design and your ability to enhance the store's visual appeal.
