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- Tasks: Support store operations, deliver exceptional customer service, and drive sales performance.
- Company: Join OKA, a vibrant homeware retailer with a passion for beautiful living.
- Benefits: 33 days holiday, health cash plan, discounts, and more perks.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Be part of a fun, nurturing environment where your creativity shines.
- Qualifications: Retail experience, strong communication skills, and a flair for interior design.
The predicted salary is between 30000 - 40000 £ per year.
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 13 stores across the UK, an established Interior Design and Trade business, a mail-order service and a thriving website.
We are currently looking to recruit a full-time Assistant Store Manager to support our Retail Team, based at our store in Redbrick.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Assistant Store Manager with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.
KEY RESPONSIBILITIES
- Store Operations: Support the Store Manager in overseeing all operational aspects of the concession, ensuring high standards of presentation, merchandising and stock management in line with OKA brand guidelines. Work collaboratively with the host store management and teams to maintain smooth operations. Assist with scheduling, maintaining staffing levels, and supporting team performance.
- Customer Service: Deliver exceptional service and assist with resolving customer enquiries professionally and efficiently. Lead by example on the shop floor, promoting OKA's values and ensuring every customer receives a memorable experience. Support clienteling efforts to build strong, personalised customer relationships. Uphold and represent OKA brand standards at all times within the concession. Ensure the store environment consistently reflects the quality, creativity and personality of the OKA brand.
- Sales and Commercial Focus: Proactively contribute to driving sales performance and analysing concession results. Assist with implementing sales strategies to maximise revenue. Support promotional activities, in-store events and product launches in collaboration with OKA retail and marketing teams.
- People and Culture: Assist in recruiting, onboarding and training concession staff to ensure strong product knowledge and confident customer engagement. Help motivate and develop the team to meet sales targets and KPIs. Support the Store Manager in fostering a positive, inclusive team culture aligned with OKA's values.
OUR VALUES
- Put the Customer First - provides exceptional internal and external customer service at all touch points.
- Be In It Together - approachable, personable, committed to shared success.
- Think Big - creative, innovative, solutions orientated.
- Own It - curious, persistent, drives results.
- Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity.
ABOUT YOU
- Experienced retail professional with proven track record, ideally gained within a luxury furniture or homeware retail environment.
- Confident communicator with excellent interpersonal skills.
- Natural flair for interior design, styling and store merchandising.
- Experience and enthusiasm for high-end retail environments.
- Extensive selling skills and the ability to motivate others.
- Flexible approach to working hours as the sector demands.
- Tenacious, hard working and reliable.
- A creative, problem-solving spirit.
- Passion for the OKA brand.
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), plus Length of Service increases.
- Day off for your birthday.
- Health Cash Plan.
- Enhanced Maternity Pay.
- Employee Assistance Programme.
- Eligibility for a discretionary company Bonus Scheme.
- Discounts on 60+ UK Retailers via My OKA benefits platform.
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
Assistant Store Manager in England employer: Redbrick Yorkshire Ltd
Contact Detail:
Redbrick Yorkshire Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in England
✨Tip Number 1
Get to know the brand inside out! Before your interview, spend some time exploring OKA's website and social media. Understand their values and products so you can show off your passion for the brand during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and how it aligns with the Assistant Store Manager role at OKA.
✨Tip Number 3
Show your personality! OKA values creativity and a positive attitude, so don’t be afraid to let your unique flair shine through in your responses. Share examples that highlight your problem-solving skills and team spirit.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Assistant Store Manager in England
Some tips for your application 🫡
Show Your Passion for Homeware: When you're writing your application, let your love for beautiful and practical homeware shine through. We want to see how your personality aligns with OKA's values and how you can contribute to creating a space that feels like home.
Highlight Your Retail Experience: Make sure to showcase your previous retail experience, especially if it's in luxury environments. We’re looking for someone who knows the ins and outs of store operations and can help us maintain high standards, so don’t hold back on those achievements!
Be Personable and Approachable: Your written application should reflect your communication style. Use a friendly tone and show us that you’re someone who can connect with customers and team members alike. Remember, we value a positive attitude and a collaborative spirit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and details. Plus, it shows you’re keen on joining the OKA family right from the start!
How to prepare for a job interview at Redbrick Yorkshire Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into OKA's values and product range. Familiarise yourself with their unique style and customer service approach. This will not only show your enthusiasm but also help you align your answers with what they stand for.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail roles, especially in luxury environments. Highlight specific examples where you've driven sales or improved customer experiences. Use metrics if possible to demonstrate your impact!
✨Demonstrate Team Spirit
OKA values collaboration, so be prepared to share instances where you've worked effectively within a team. Talk about how you’ve motivated others and contributed to a positive work culture, as this aligns with their 'Be In It Together' ethos.
✨Bring Your Creative Flair
As an Assistant Store Manager, you'll need a knack for merchandising and styling. Bring along ideas or examples of how you've creatively displayed products in the past. This will showcase your understanding of the brand's aesthetic and your ability to enhance the store environment.