Clerk II, Inventory Control (CLS) (1st Shift) - Willoughby OH

Under the direction of the Customer Service Supervisor or Operations Manager, this position assists in the coordination of the daily activities of the inventory control personnel, acts as a supervisory backup and completes other inventory control functions. The incumbent must apply the APL Logistics Continuous Improvement (ACI) Model for operational efficiency to improve business processes, increase proficiency and increase efficiency through waste elimination while meeting the corporate values and objectives.

Responsibilities:

• Apply the APL Logistics Continuous Improvement (ACI) Model for operational efficiency to improve business processes, increase proficiency and increase efficiency through waste elimination.
• Apply the 5S Lean methodology to sustain a safe, clean and orderly facility.
• Meet and occasionally exceed standards set by the company for safety, quality, productivity and inventory accuracy.
• Assist the supervisor in the coordination of cycle counts, research, aisle audits, adjustments, inventory reporting and ensure efficient use of time and equipment.
• Maintain records and reports as required, ensuring that inventory records are current and accurate.
• Arrange cycle counts and physical inventories and verify quantities.
• Act as liaison between warehouse personnel, CSRs, and the customer, resolving problems as they occur.
• Provide guidance, support and direction to others in the performance of all duties.
• Resolve difficult customer inventory problems and maintain a good working relationship with customers.
• Other duties, projects and assignments as required, including working overtime when required and assisting management in finding solutions to problem areas.

Qualifications:

• Minimum 2 years of customer service experience.
• Inventory experience or accounting required.
• Familiarity with distribution and warehouse procedures and knowledge of inventory control functions.
• Good communication skills, both verbal and written.
• Good interpersonal skills and proficiency in data entry.
• Microsoft Office skills preferred.
• Ability to read and comprehend basic instructions and interpret documents such as safety rules and operating procedures.
• Good math skills.
• Commitment to teamwork and collaboration.
• Respect for all people and fostering trust in the workplace.
• Innovation and creativity in the workplace.
• Strong customer focus to achieve company, department, and personal goals.

The hourly wage for this position is $20.34. Candidates are eligible for benefits including PTO, sick time, paid holidays, a Company Bonus Plan, 401(K) SAVE Plan, medical, dental, vision, life & disability coverage, tuition reimbursement, and more.