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- Tasks: Build relationships and drive growth in e-commerce fulfilment services.
- Company: Join a dynamic end-to-end e-commerce and fulfilment company.
- Benefits: Competitive salary, Monday to Friday schedule, and direct access to top management.
- Why this job: Be part of a growing business and make a real impact in the e-commerce sector.
- Qualifications: 3 years in client relationship or account management, strong communication skills.
- Other info: Opportunity to learn new IT skills and work in a collaborative environment.
The predicted salary is between 30000 - 40000 £ per year.
RWB is an end-to-end E-commerce and fulfilment company with customers in Ireland, UK, EU, and US.
We work with clients to develop their online businesses, from building online stores to providing fulfilment services (Pick, Pack & Ship).
Job Specification
We\’re looking for a highly organised and professional Business Development Manager to support and develop the growth of our e-commerce fulfilment services. This role is about building trusted relationships, managing with precision, and ensuring every client receives a top-tier service experience.
Responsibilities and Duties
- Act as the primary contact for existing and prospective clients.
- Drives revenue growth for a company.
- Conduct detailed discovery calls with existing and prospective clients to understand operational needs and translate them into clear fulfilment solutions.
- Prepare accurate proposals and quotes.
- Coordinate with RWB operations, first level support team and management to ensure smooth setup and service delivery.
- Maintain existing client relationships to identify growth opportunities and ensure long-term satisfaction.
- Handle administrative tasks and queries from MD and other stakeholders.
- Interact with suppliers and provide support where necessary.
Experience and Competencies:
- Minimum 3 years\’ experience in client relationship management, account management, or commercial support, ideally within fulfilment, logistics, or e-commerce services.
- Strong PC skills (Microsoft Office suite, particularly Excel)
- Excellent written and verbal communication skills (fluent English) – professionalism and clarity are essential.
- Highly organised with strong attention to detail and documentation.
- Comfortable using CRM tools
- Relationship-focused, commercially aware , and proactive in problem-solving.
Desirable Skills:
- A willingness to learn new IT skills to support upcoming projects
- A broad set of interests across IT, E-commerce, and Logistics
Benefits
- Joining a growing business at an early stage
- Monday – Friday
- Working directly with the top-level management of the business
RWB E-commerce | Fulfilment | Distribution
Job Types: Full-time, Permanent
Pay: £30,000.00-£40,000.00 per year
Experience:
- Business development: 3 years (required)
Work Location: In person
Business Development Manager: E-commerce Fulfilment employer: Red Wire Blue UK Limited
Contact Detail:
Red Wire Blue UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager: E-commerce Fulfilment
✨Tip Number 1
Network like a pro! Get out there and connect with people in the e-commerce and fulfilment space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those discovery calls! Research potential clients beforehand and come armed with insights about their business. Show them you understand their needs and can offer tailored solutions. This will help you stand out as a knowledgeable partner rather than just another salesperson.
✨Tip Number 3
Follow up like it’s your job! After meetings or calls, send a quick thank-you email summarising key points discussed. This not only shows professionalism but also keeps you fresh in their minds. Plus, it’s a great way to reinforce your commitment to providing top-tier service.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to grow with us. By applying directly, you’ll ensure your application gets the attention it deserves, and you might just land that dream role in business development!
We think you need these skills to ace Business Development Manager: E-commerce Fulfilment
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Development Manager role. Highlight your experience in client relationship management and e-commerce fulfilment, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear and professional. Use concise language and avoid jargon to demonstrate your ability to communicate effectively with clients.
Highlight Your Organisational Skills: We love candidates who are highly organised! In your application, mention specific examples of how you've managed projects or client relationships with precision. This will help us see your attention to detail.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Red Wire Blue UK Limited
✨Know Your Stuff
Before the interview, dive deep into RWB's services and their approach to e-commerce fulfilment. Understand their client base and think about how your experience aligns with their needs. This will help you speak confidently about how you can contribute to their growth.
✨Showcase Your Relationship Skills
Since this role is all about building trusted relationships, prepare examples from your past where you've successfully managed client relationships. Highlight how you identified growth opportunities and ensured client satisfaction, as this will resonate well with the interviewers.
✨Be Ready for Discovery Calls
Expect to discuss how you would conduct detailed discovery calls. Think about the questions you'd ask to uncover operational needs and how you would translate those into fulfilment solutions. Practising this will show your proactive approach and problem-solving skills.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage multiple tasks and maintain attention to detail. Bring examples of how you've coordinated with teams in the past to ensure smooth service delivery. This will highlight your organisational prowess, which is crucial for this role.
