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For Companies At a Glance
- Tasks: Drive growth in e-commerce fulfilment by building strong client relationships and delivering top-tier service.
- Company: Join RWB, a dynamic e-commerce and fulfilment company with global reach.
- Benefits: Competitive salary, Monday to Friday work schedule, and direct access to top management.
- Why this job: Be part of a growing business and make a real impact in the e-commerce sector.
- Qualifications: 3 years in client relationship or account management, ideally in fulfilment or logistics.
- Other info: Opportunity to learn new IT skills and work in a supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
RWB is an end-to-end E-commerce and fulfilment company with customers in Ireland, UK, EU, and US.
We work with clients to develop their online businesses, from building online stores to providing fulfilment services (Pick, Pack & Ship).
Job Specification
We\’re looking for a highly organised and professional Business Development Manager to support and develop the growth of our e-commerce fulfilment services. This role is about building trusted relationships, managing with precision, and ensuring every client receives a top-tier service experience.
Responsibilities and Duties
- Act as the primary contact for existing and prospective clients.
- Drives revenue growth for a company.
- Conduct detailed discovery calls with existing and prospective clients to understand operational needs and translate them into clear fulfilment solutions.
- Prepare accurate proposals and quotes.
- Coordinate with RWB operations, first level support team and management to ensure smooth setup and service delivery.
- Maintain existing client relationships to identify growth opportunities and ensure long-term satisfaction.
- Handle administrative tasks and queries from MD and other stakeholders.
- Interact with suppliers and provide support where necessary.
Experience and Competencies:
- Minimum 3 years\’ experience in client relationship management, account management, or commercial support, ideally within fulfilment, logistics, or e-commerce services.
- Strong PC skills (Microsoft Office suite, particularly Excel)
- Excellent written and verbal communication skills (fluent English) – professionalism and clarity are essential.
- Highly organised with strong attention to detail and documentation.
- Comfortable using CRM tools
- Relationship-focused, commercially aware , and proactive in problem-solving.
Desirable Skills:
- A willingness to learn new IT skills to support upcoming projects
- A broad set of interests across IT, E-commerce, and Logistics
Benefits
- Joining a growing business at an early stage
- Monday – Friday
- Working directly with the top-level management of the business
RWB E-commerce | Fulfilment | Distribution
Job Types: Full-time, Permanent
Pay: £30,000.00-£40,000.00 per year
Experience:
- Business development: 3 years (required)
Work Location: In person
Business Development Manager: E-commerce Fulfilment employer: Red Wire Blue UK Limited
Contact Detail:
Red Wire Blue UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager: E-commerce Fulfilment
✨Tip Number 1
Network like a pro! Get out there and connect with people in the e-commerce and fulfilment space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those discovery calls! Research your potential clients thoroughly before you chat. Understand their business model and think about how RWB’s services can specifically help them. This shows you’re not just another salesperson; you’re a partner in their growth.
✨Tip Number 3
Follow up after meetings! A quick email thanking them for their time and summarising key points can keep you top of mind. It’s all about maintaining that relationship and showing you’re genuinely interested in helping them succeed.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly. It shows you’re keen and makes it easier for us to track your progress. Plus, who doesn’t love a direct connection?
We think you need these skills to ace Business Development Manager: E-commerce Fulfilment
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Development Manager role. Highlight your experience in client relationship management and e-commerce fulfilment, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your passion for e-commerce and how you can help drive revenue growth at RWB. Keep it professional but let your personality show!
Showcase Your Communication Skills: Since excellent written communication is essential for this role, make sure your application is clear and concise. Avoid jargon and keep your language professional yet approachable. We want to see your ability to communicate effectively right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Red Wire Blue UK Limited
✨Know Your Stuff
Before the interview, dive deep into RWB's services and their e-commerce fulfilment model. Understand how they operate and think about how your experience aligns with their needs. This will help you speak confidently about how you can contribute to their growth.
✨Build Rapport
Since this role is all about building trusted relationships, practice your interpersonal skills. Be friendly and approachable during the interview. Show genuine interest in the interviewers and their experiences at RWB; this will help you connect on a personal level.
✨Prepare for Discovery Calls
Anticipate questions related to conducting discovery calls. Think of examples from your past where you successfully identified client needs and translated them into solutions. Be ready to discuss how you would approach these calls at RWB.
✨Showcase Your Organisational Skills
Highlight your organisational abilities by sharing specific examples of how you've managed multiple client relationships or projects simultaneously. Use metrics or outcomes to demonstrate your success in maintaining attention to detail and ensuring client satisfaction.
