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- Tasks: Build relationships and drive growth in e-commerce fulfilment services.
- Company: Join a dynamic end-to-end e-commerce and fulfilment company.
- Benefits: Competitive salary, Monday to Friday schedule, and direct access to top management.
- Why this job: Make a real impact in a growing business and develop your career.
- Qualifications: 3 years in client relationship or account management, strong communication skills.
- Other info: Opportunity to learn new IT skills and work in a collaborative environment.
The predicted salary is between 30000 - 40000 £ per year.
RWB is an end-to-end E-commerce and fulfilment company with customers in Ireland, UK, EU, and US.
We work with clients to develop their online businesses, from building online stores to providing fulfilment services (Pick, Pack & Ship).
Job Specification
We\’re looking for a highly organised and professional Business Development Manager to support and develop the growth of our e-commerce fulfilment services. This role is about building trusted relationships, managing with precision, and ensuring every client receives a top-tier service experience.
Responsibilities and Duties
- Act as the primary contact for existing and prospective clients.
- Drives revenue growth for a company.
- Conduct detailed discovery calls with existing and prospective clients to understand operational needs and translate them into clear fulfilment solutions.
- Prepare accurate proposals and quotes.
- Coordinate with RWB operations, first level support team and management to ensure smooth setup and service delivery.
- Maintain existing client relationships to identify growth opportunities and ensure long-term satisfaction.
- Handle administrative tasks and queries from MD and other stakeholders.
- Interact with suppliers and provide support where necessary.
Experience and Competencies:
- Minimum 3 years\’ experience in client relationship management, account management, or commercial support, ideally within fulfilment, logistics, or e-commerce services.
- Strong PC skills (Microsoft Office suite, particularly Excel)
- Excellent written and verbal communication skills (fluent English) – professionalism and clarity are essential.
- Highly organised with strong attention to detail and documentation.
- Comfortable using CRM tools
- Relationship-focused, commercially aware , and proactive in problem-solving.
Desirable Skills:
- A willingness to learn new IT skills to support upcoming projects
- A broad set of interests across IT, E-commerce, and Logistics
Benefits
- Joining a growing business at an early stage
- Monday – Friday
- Working directly with the top-level management of the business
RWB E-commerce | Fulfilment | Distribution
Job Types: Full-time, Permanent
Pay: £30,000.00-£40,000.00 per year
Experience:
- Business development: 3 years (required)
Work Location: In person
Business Development Manager: E-commerce Fulfilment employer: Red Wire Blue UK Limited
Contact Detail:
Red Wire Blue UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager: E-commerce Fulfilment
✨Tip Number 1
Network like a pro! Get out there and connect with people in the e-commerce and fulfilment space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities you might not find through traditional job searches.
✨Tip Number 2
Prepare for those discovery calls! Research potential clients and their operational needs before you chat. This shows you’re proactive and genuinely interested in providing tailored solutions, which is key for a Business Development Manager role.
✨Tip Number 3
Showcase your organisational skills! When you get the chance to meet with clients or stakeholders, come prepared with clear proposals and quotes. This not only demonstrates your attention to detail but also builds trust and confidence in your abilities.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining RWB. Make sure your application reflects your relationship-focused approach and your passion for e-commerce and fulfilment services.
We think you need these skills to ace Business Development Manager: E-commerce Fulfilment
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Development Manager role. Highlight your experience in client relationship management and e-commerce fulfilment, as these are key for us at RWB.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven revenue growth and built trusted relationships in your previous roles.
Showcase Your Skills: Don’t forget to highlight your strong PC skills and familiarity with CRM tools. We love candidates who can demonstrate their organisational prowess and attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Red Wire Blue UK Limited
✨Know Your Stuff
Before the interview, dive deep into RWB's services and their approach to e-commerce fulfilment. Understand their client base and think about how your experience aligns with their needs. This will help you speak confidently about how you can contribute to their growth.
✨Showcase Your Relationship Skills
Since this role is all about building trusted relationships, prepare examples from your past where you've successfully managed client relationships. Be ready to discuss how you identified growth opportunities and ensured client satisfaction.
✨Be Ready with Proposals
Think about how you would approach creating proposals for potential clients. Bring a few ideas to the table that demonstrate your understanding of their operational needs and how you can translate those into effective fulfilment solutions.
✨Ask Smart Questions
Prepare insightful questions that show your interest in the company and the role. Ask about their current challenges in e-commerce fulfilment or how they measure success in client relationships. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
