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- Tasks: Manage client relationships and ensure exceptional service delivery for our consultancy offerings.
- Company: Join Red Volcano, a small but impactful software company in the AdTech industry.
- Benefits: Enjoy a competitive salary, private healthcare, and a fun office environment.
- Why this job: Make a real difference by nurturing client relationships and driving their success.
- Qualifications: Experience with CRM systems and a passion for helping clients achieve their goals.
- Other info: Great progression opportunities and a vibrant office atmosphere with games and relaxation areas.
The predicted salary is between 24000 - 25000 £ per year.
Red Volcano is a small software company making a big impact in the AdTech industry. Based in Central Southampton, we create innovative software for the AdTech Industry and offer specialized consultancy services. We are looking for a full-time Account Manager/Sales Admin to join our team.
In this role you will be working with the CEO and Operations Manager to manage our client relationships, ensuring exceptional service delivery for our consultancy offerings. The successful candidate will be a confident professional with experience in account management and client relationship building.
You will be responsible for managing the complete client journey – from onboarding new clients through to ongoing relationship management that drives retention and growth. We work with clients worldwide and have well-defined service processes, so this role is all about ensuring every client receives outstanding support and sees real value from our services. You need to have exceptional clarity in your written communications and a genuine passion for helping clients achieve their business goals.
While there will be some sales administration support involved, the primary focus is on nurturing existing client relationships, identifying opportunities for account growth, and ensuring our clients are completely satisfied with our consultancy services.
Responsibilities:
- Manage clients for our consultancy service
- Onboard clients to the Publisher Sales service
- Lead generation for clients
- Set up clients\’ email marketing campaigns
- Weekly calls with clients to check progress
- Aid the sales efforts with admin tasks
- Manage and maintain the CRM system
- Complete market research on leads
- Head up our LinkedIn outreach
- Increase demos booked by sales outreach marketing campaigns creation and delivery
Skills required:
- Experience with CRM systems such as Close, Salesforce, etc.
- Experience with Google Docs
- Degree preferred, but not essential
- Competent IT Skills
- A good understanding of LinkedIn and other social media platforms
- Excellent attention to detail
Details:
- £24k – £25k Salary
- 21 days Holiday (plus standard bank holidays)
- Private health care + Full access to mental health + Eye Health
- Pension
- Progression opportunities
- Fun Office environment (table tennis, arcade machine, chill-out area)
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Sales Administrator employer: Red Volcano
Contact Detail:
Red Volcano Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the AdTech industry on LinkedIn and engage with their content. This can help you get noticed and might even lead to referrals or insider info about job openings.
✨Tip Number 2
Prepare for those interviews! Research Red Volcano and understand their consultancy services inside out. Be ready to discuss how your experience aligns with their client relationship goals and how you can add value.
✨Tip Number 3
Showcase your communication skills! During interviews or networking, be clear and concise in your conversations. Remember, they’re looking for someone who can manage client relationships effectively, so demonstrate that passion.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Red Volcano.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping clients shine through. We want to see that you genuinely care about client success and are excited about the role.
Be Clear and Concise: Since clarity in communication is key for this position, make sure your written application is straightforward and easy to read. Avoid jargon and keep your sentences short and to the point.
Highlight Relevant Experience: Make sure to showcase any previous experience in account management or client relationship building. We love seeing how your background aligns with what we do at Red Volcano!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Red Volcano
✨Know Your Stuff
Before the interview, make sure you understand Red Volcano's services and how they impact the AdTech industry. Familiarise yourself with their consultancy offerings and think about how your experience in account management can add value to their client relationships.
✨Showcase Your Communication Skills
Since exceptional clarity in written communication is key for this role, prepare examples of how you've effectively communicated with clients in the past. Be ready to discuss how you ensure clients feel supported and valued throughout their journey.
✨Demonstrate Your Passion for Client Success
During the interview, express your genuine passion for helping clients achieve their business goals. Share specific instances where you've gone above and beyond to nurture client relationships or identify growth opportunities.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as onboarding a new client or managing a challenging relationship. Think through these scenarios beforehand and be prepared to discuss your thought process and strategies.