At a Glance
- Tasks: Manage crew welfare, safety, and compliance while coordinating effective communication.
- Company: Dynamic ship management firm near Glasgow with a focus on maritime excellence.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Exciting opportunity to work in a fast-paced environment with career advancement potential.
- Why this job: Join a vital role in supporting global seafarers and enhancing maritime operations.
- Qualifications: Degree or equivalent experience in marine crewing and strong organisational skills.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Our ship management client near Glasgow requires a Marine Personnel Coordinator to join them on a permanent basis. As a Marine Personnel Coordinator you will be responsible for general crew management and welfare with a focus on safety, compliance and high attention to detail.
THE SUCCESSFUL APPLICANT
- Degree or equivalent demonstrable experience.
- Experience with case management, coordinating investigations, grievance and disciplinary processes and procedures.
- Understanding and in-depth knowledge of ISM code, MLC and STCW.
- Awareness and knowledge of crew managing systems including COMPAS (preferred).
- Strong organisational skills.
- Knowledge of maritime regulations and industry best practice.
- Ability to work independently and as part of a team.
- Strong understanding of GDPR and ISO standards relating to crew management.
- Proficient in all MS office packages including outlook, word, excel and PowerPoint.
- Broad experience in a marine crewing role supporting and managing a large pool of global seafarers. (preferred)
- Demonstrable experience managing first line crewing demands including problem resolution. (preferred)
- Demonstratable customer service skills – focus on client engagement and delivery.
JOB DESCRIPTION
- Support communications between seafarers and the team, ensuring that all queries are managed and resolved in a timely manner.
- Support and participate in regular internal and client audits.
- Liaise with the Marine Personnel Specialist to ensure effective crew changes in line with client requirements.
- Manage and coordinate all office visits of our seafarers, including de-briefs and appraisals.
- Responsibility for coordinating crew induction process for new joiners and offboarding process for leavers.
- Support the Marine Personnel Specialist and Personnel team with any potential disciplinary matters, review of external manning agents, ensuring KPIs/SLAs are being met and managing regular meetings and updates.
- Support with the management of COMPAS crew database – ensuring this is accurate, timely, encompassing and support database updates as required.
- Manage and coordinate payroll matters for seafarers, liaising with colleagues in our other global offices to ensure prompt and accurate payment.
- Monitor and analyse training plans in line with company matrix requirements, ensuring all crews are competent and up to date with the latest regulations and best practices.
- Support the delivery and communication to seafarers on Standards for Training, Certificate and Watchkeeping Convention (STCW).
- Strong knowledge and understanding of ISM, STCW and MLC requirements.
REMUNERATION PACKAGE ON OFFER
Remuneration – Competitive Salary and Benefits Package
Marine Personnel Coordinator in Glasgow employer: Red The Consultancy
Join a leading ship management company near Glasgow, where we prioritise the welfare and safety of our seafarers. Our collaborative work culture fosters professional growth, offering opportunities for continuous learning and development in maritime regulations and crew management systems. With a competitive salary and benefits package, we are committed to creating a rewarding environment for our Marine Personnel Coordinators.
StudySmarter Expert Advice🤫
We think this is how you could land Marine Personnel Coordinator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the maritime industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of ISM, MLC, and STCW regulations. Show that you’re not just familiar with them but can discuss how they apply to crew management and safety.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Marine Personnel Coordinator in Glasgow
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any relevant experience you have in marine personnel coordination or similar roles. We want to see how your background aligns with the responsibilities listed in the job description, so don’t hold back!
Be Detail-Oriented:Since attention to detail is key for this role, ensure your application is free from typos and errors. We appreciate a polished application that reflects your organisational skills and professionalism.
Tailor Your Application:Don’t just send a generic CV and cover letter! Tailor your application to reflect the specific requirements of the Marine Personnel Coordinator role. Use keywords from the job description to show us you’re a perfect fit.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Red The Consultancy
✨Know Your Regulations
Make sure you brush up on the ISM code, MLC, and STCW before your interview. Being able to discuss these regulations confidently will show that you understand the maritime industry and are ready to tackle the responsibilities of a Marine Personnel Coordinator.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences that highlight your strong organisational skills. Whether it’s managing crew changes or coordinating payroll matters, having specific instances ready will demonstrate your ability to handle the role's demands effectively.
✨Familiarise Yourself with COMPAS
If you have experience with crew management systems like COMPAS, be ready to discuss it. If not, do some research and understand how it works. Showing that you’re proactive about learning can impress the interviewers and indicate your commitment to the role.
✨Emphasise Customer Service Skills
Since the role involves client engagement, think of situations where you’ve successfully managed client relationships or resolved issues. Highlighting your customer service skills will show that you can maintain positive communication between seafarers and the team.
