Deputy Quality Leader

Full-Time No home office possible

We have a great opportunity to join our client in Greenwich as a Deputy Quality Leader on a full-time, permanent basis.

The Deputy Quality Leader provides hands‑on operational quality leadership, driving a culture of prevention‑first thinking while overseeing day‑to‑day quality activities. This role provides guidance to junior engineers, drives root cause investigations, and implements corrective measures to maintain compliant, efficient, and continuously improving manufacturing operations.

THE SUCCESSFUL APPLICANT

Degree in Engineering or related technical field.
Lean Six Sigma Black Belt certified.
ISO9001 Lead Auditor qualified.
10+ years’ experience in operational quality or process improvement.
Background in highly regulated, zero‑error industries (e.g., Automotive, Aerospace, Pharma).
Proven leadership and team management skills.
Experience mentoring junior engineers and quality staff.
Strong problem‑solving and critical thinking abilities.
Proficient with QMS, investigation tools (ITS, SAP, JIRA), and quality methodologies (RCA, FMEA, 8D).
Knowledge of HSE protocols and a proactive, prevention‑first mindset.

JOB DESCRIPTION

Lead Root Cause Analysis (RCA) investigations using 8D, Fishbone/Ishikawa, 5 Whys, and other methodologies.
Lead FMEA reviews for existing product lines and implement risk mitigation strategies.
Analyse manufacturing non‑conformance data to identify trends and implement fixes.
Provide guidance and support to Manufacturing teams and quality staff on all quality matters.
Drive innovative solutions and continuous improvements within Manufacturing areas.
Facilitate internal and external audits, supporting audit finding owners to resolve issues.
Promote and embed a “Right First Time” quality culture across production areas.
Manage and develop a team of Quality Assurance Engineers, Quality Support Technicians, and other quality staff.
Monitor and report status of improvement actions and open quality issues, escalating when required.
Collaborate effectively with Production, Engineering, Supply Chain, Design, and other teams.
Communicate clearly with departmental staff and internal customers, building strong working relationships.
Deliver internal training and maintain personal and team competency records.
Ensure compliance with HSE policies, ESD protocols, and safety procedures; respond to accidents and near misses.
Participate in improvement initiatives, quality projects, Lean/site improvements, and organizational culture programs.
Handle administrative responsibilities including personnel matters, system tool usage, and KPI reporting.