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- Tasks: Manage crew activities, ensuring safety and compliance while enhancing client engagement.
- Company: Join a leading maritime company based in Clydebank, focused on industry excellence.
- Benefits: Enjoy a competitive salary, benefits package, and opportunities for professional development.
- Why this job: Be part of a dynamic team driving crew retention and career growth in a global setting.
- Qualifications: 8-10 years in crewing management with a degree or equivalent experience required.
- Other info: Occasional travel to client offices and networking events may be necessary.
The predicted salary is between 43200 - 72000 £ per year.
We are thrilled to offer an exciting permanent opportunity for a Crewing Manager to join our maritime client based in Clydebank. As Crewing Manager, you will be accountable for effective crew management activities, ensuring safety, compliance, and client engagement with a focus on delivering industry leading service.
A key focus of this position is ensuring compliance with MLC, STCW, and flag state regulations, while driving crew retention, career development, and workforce stability to support safe and efficient ship operations.
THE SUCCESSFUL APPLICANT
- 8-10 years experience in crewing management
- Experience working with crewing for tankers
- Degree qualified or equivalent experience within the crewing sphere
- Ability to work in a global manning team with shared goals and objectives
- Extensive knowledge and understanding of regulatory frameworks including MLC, ISM, STCW amongst others
- Extensive experience managing both internal and external stakeholders, with an ability to influence and negotiate as required
- Proven client facing/customer service skills with experience managing complex and challenging situations
- Proven experience delivering against KPIs/SLAs with a focus on client engagement and deliverables
- Demonstrable experience in developing teams and building awareness of our culture and values within the business
- Excellent interpersonal skills with an ability to tailor communication style as required
- Active listener – cultivating an open communication environment within the team
- Ability to manage multiple demands within the crewing function
- Ability to manage complex problems without the need to escalate
- Demonstrated autonomy with a focus on process improvement within the function – experience driving initiatives
- Ability to make logical and swift decisions as necessary
- Extensive experience presenting data and industry updates to a diverse audience globally
- Proficient in all MS office packages including Word, Excel and PowerPoint
JOB DESCRIPTION
- Client focus – with accountability for managing client enquiries and expectations on all personnel functions
- Overall accountability and responsibility for audit requirements within the Personnel team locally, including ISM, STCW, MLC, ISO, SOC, TMSA and other regulatory bodies
- Oversee succession planning for senior officers and critical fleet roles to ensure a sustainable talent pipeline
- People management responsibility for a team in Glasgow – including appraisal and performance requirements
- Responsibility for the continued development of direct reports in the crewing team, including wider succession and workforce planning, engaging in all Company initiatives as required
- Act as a Company ambassador, representing the Company and promoting our core values and behaviours, ensuring consistency and integrity in all communications and interactions
- Lead crew retention, performance, and engagement metrics, identifying areas for improvement
- Communicate regulatory and policy changes to all stakeholders and report any impact on service provision
- Drive continuous improvement initiatives within the teams both in Glasgow, Mumbai and all manning offices – leveraging on best practice and technology
- Drive improvements with COMPAS, including scheduling and other crewing capabilities, to drive greater efficiency
- Accountability to manage scheduling cost requirements as directed by the Fleet Manager
- Drive key efficiencies within the department annually in line with wider Company objectives – evidencing and engaging with our Business Control and BITT teams to support, as necessary
- Deputise as required for the Head of Marine Personnel - Operations in their absence
- Oversee the end-to-end seafarer journey in relation to disciplinary and Personnel matters - ensuring compliance against P010 procedures and regulatory requirements
- Responsible for implementation of the strategy set by the Head of Marine Personnel Operations with respect to the service delivery of the satellite offices
- Accountable for MLC compliance with respect to crewing operations including DMLC II compliance
- Oversee Standards for Training, Certificate and Watchkeeping Convention (STCW), including certification requirements by rank, updates as well as ensuring greater knowledge and understanding within the local manning team
- Ensure continuous professional development for seafarers, aligning training programs with operational needs and regulatory changes
- Promote a strong safety and leadership culture within the fleet through officer development programs and engagement initiatives
- Drive the adoption of technology and digital solutions to enhance crew competence, training delivery, and performance tracking
- Attend and represent the Company as required, at network and client functions, with a focus on continually developing professional network both in the UK and internationally
- Occasional travel as required to group Company and client offices
REMUNERATION PACKAGE ON OFFER
Competitive Salary and Benefits Package.
Crewing Manager employer: Red - Specialist Marine Recruitment
Contact Detail:
Red - Specialist Marine Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crewing Manager
✨Tip Number 1
Familiarise yourself with the latest regulations and compliance standards such as MLC, STCW, and ISO. Being well-versed in these areas will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the maritime industry, especially those who have experience in crewing management. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 3
Prepare to discuss your experience in managing complex stakeholder relationships. Think of specific examples where you successfully influenced decisions or resolved conflicts, as this will be crucial for demonstrating your client-facing skills.
✨Tip Number 4
Showcase your leadership abilities by preparing examples of how you've developed teams and driven performance improvements in previous roles. Highlighting your success in fostering a positive culture will resonate well with our values at StudySmarter.
We think you need these skills to ace Crewing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 8-10 years of experience in crewing management, particularly with tankers. Emphasise your knowledge of regulatory frameworks like MLC and STCW, as well as your ability to manage both internal and external stakeholders.
Craft a Strong Cover Letter: In your cover letter, demonstrate your client-facing skills and experience in managing complex situations. Mention specific examples of how you've driven crew retention and performance metrics in previous roles.
Showcase Your Leadership Skills: Highlight your experience in people management and team development. Discuss how you've engaged in succession planning and built awareness of company culture and values within your teams.
Prepare for Potential Questions: Anticipate questions related to your experience with compliance and regulatory requirements. Be ready to discuss how you've implemented continuous improvement initiatives and driven efficiencies in past roles.
How to prepare for a job interview at Red - Specialist Marine Recruitment
✨Showcase Your Regulatory Knowledge
Make sure to highlight your understanding of MLC, STCW, and other relevant regulations during the interview. Prepare examples of how you've ensured compliance in previous roles, as this is crucial for the Crewing Manager position.
✨Demonstrate Stakeholder Management Skills
Be ready to discuss your experience managing both internal and external stakeholders. Share specific instances where you successfully influenced or negotiated outcomes, as this will show your ability to handle complex situations effectively.
✨Emphasise Team Development Experience
Talk about your experience in developing teams and fostering a positive culture. Provide examples of how you've engaged with your team to drive performance and retention, which is key for this role.
✨Prepare for Data Presentation
Since the role involves presenting data and industry updates, practice how you would communicate complex information clearly and effectively. Think of ways to tailor your communication style to different audiences, as this will be important in your interactions.
