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- Tasks: Manage tenancies and support residents in a diverse community.
- Company: Join a leading public safety recruitment specialist with a focus on community impact.
- Benefits: Flexible working, recognition schemes, and the chance to make a real difference.
- Why this job: Be part of a team that enhances lives and builds strong communities.
- Qualifications: Experience in housing management and excellent communication skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
This is an exciting opportunity to join a busy and resident-focused Housing Management team responsible for delivering high-quality landlord services to a large and diverse community.
You will play a key role in managing tenancies holistically, taking ownership of resident concerns and working proactively to provide effective solutions in line with policy and procedure. The role requires a strong balance of enforcement, support, and engagement to help residents sustain their tenancies and improve their quality of life.
Key Responsibilities- Manage a varied caseload including:
- Rent recovery
- Anti-social behaviour (ASB) case management
- Adult and child safeguarding
- Supporting victims of domestic abuse
- Mutual exchanges
We’re looking for a skilled and proactive housing professional who is passionate about delivering excellent tenancy management services. You will demonstrate:
- Experience in housing management and tenancy-related casework
- Strong knowledge of housing legislation and welfare reform
- Excellent communication and customer service skills
- The ability to problem-solve effectively and manage complex situations
- Confidence working both independently and as part of a team
- Strong organisational skills with the ability to prioritise a busy workload
- A compassionate yet assertive approach when supporting residents
- Experience using housing systems such as NEC (Northgate)
- Full UK driving licence
- Ability to work in a fast-paced, dynamic environment
- Proven track record of delivering high-quality customer service
- Strong attention to detail and accurate record-keeping
This role is exempt from the Rehabilitation of Offenders Act 1974. Successful candidates will be subject to a comprehensive screening process, including a DBS check.
Working Environment & Benefits- Flexible and modern working arrangements
- Recognition and reward schemes
- Opportunity to make a real impact in local communities
Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.
If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!
Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Housing Manager in Sutton employer: Red Snapper Recruitment
Contact Detail:
Red Snapper Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager in Sutton
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to housing management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to tenancy management and conflict resolution. Being able to articulate your problem-solving skills will show you’re ready to tackle the challenges of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housing Manager in Sutton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Manager role. Highlight your experience in housing management and any relevant casework you've done. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since this role involves a lot of interaction with residents, it's crucial to demonstrate your excellent communication skills. Use examples from your past experiences where you effectively resolved issues or supported residents.
Be Detail-Oriented: Attention to detail is key in housing management. When filling out your application, ensure that all information is accurate and well-organised. This will show us that you can maintain the high standards we expect in record-keeping.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at Red Snapper Recruitment
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation and welfare reform before the interview. Being able to discuss relevant laws and how they impact tenancy management will show that you’re not just familiar with the role, but also passionate about it.
✨Showcase Your Problem-Solving Skills
Prepare specific examples of how you've effectively managed complex situations in the past. Whether it's dealing with anti-social behaviour or supporting victims of domestic abuse, having real-life scenarios ready will demonstrate your capability and experience.
✨Emphasise Your Communication Skills
Since this role involves working closely with residents, highlight your excellent communication and customer service skills. Think of instances where you’ve successfully engaged with diverse communities and how you’ve promoted positive lifestyle changes.
✨Demonstrate Organisational Skills
With a varied caseload, being organised is key. Discuss how you prioritise your workload and maintain accurate records. Mention any housing systems you’ve used, like NEC (Northgate), to show you’re tech-savvy and detail-oriented.