At a Glance
- Tasks: Manage housing processes, support residents, and ensure high accommodation standards.
- Company: Join a dedicated team at RSR, a leader in public safety recruitment.
- Benefits: Meaningful work, supportive environment, training opportunities, and community impact.
- Other info: Opportunity for professional growth and to contribute to quality housing services.
- Why this job: Make a real difference in the lives of vulnerable individuals and families.
- Qualifications: Experience in housing management or social welfare, strong admin skills, and good communication.
The predicted salary is between 16463 - 16463 £ per year.
We are seeking a dedicated and organised Housing Management Officer to join our team in Leicester. This is an excellent opportunity for someone with experience in housing management, supported accommodation, or social welfare services who is passionate about supporting vulnerable individuals and ensuring high-quality accommodation standards. The successful candidate will play a key role in managing housing-related processes, monitoring accommodation standards, supporting residents with housing benefit claims, and ensuring properties remain safe, compliant, and well-maintained.
Key Responsibilities
- Housing & Financial Management
- Manage and monitor housing benefit claims, rent payments, and accommodation charges.
- Liaise with local authorities and benefits agencies regarding claims and payments.
- Maintain accurate financial records and produce regular reports.
- Monitor arrears and take appropriate action to maximise income recovery.
- Support residents to access appropriate benefits and financial assistance.
- Property & Maintenance Management
- Oversee the upkeep and maintenance of supported accommodation properties.
- Arrange and supervise contractors, maintenance work, and cleaning services.
- Conduct property inspections and maintain inventories.
- Ensure accommodation is prepared and ready for new residents.
- Health & Safety
- Ensure all accommodation complies with health and safety legislation and organisational policies.
- Conduct risk assessments and maintain health and safety records.
- Monitor fire safety procedures, security systems, and CCTV operations.
- Coordinate annual safety checks and inspections.
- Housing Administration
- Maintain accurate tenancy, referral, and occupancy records.
- Produce monitoring reports and statistical information.
- Support audits and quality assurance processes.
- Manage referrals and ensure accommodation occupancy levels are optimised.
- Resident Support
- Provide practical housing-related support to vulnerable women and families.
- Assist residents in maintaining independent living skills.
- Maintain accurate case records and documentation.
- Work collaboratively with internal and external partners to support resident outcomes.
About You
We are looking for someone who has:
Essential Requirements
- Experience working within housing management, supported accommodation, social welfare, or a similar environment.
- Experience managing housing benefit claims, rents, or accommodation charges.
- Strong administration, record-keeping, and reporting skills.
- Good knowledge of housing legislation and welfare benefits.
- Excellent communication and interpersonal skills.
- Strong IT, literacy, and numeracy skills.
- Ability to manage multiple priorities and work independently.
- Commitment to safeguarding, equality, diversity, and inclusion.
Desirable
- Housing Management qualification or relevant training.
- Experience supporting vulnerable individuals or families.
- Knowledge of health and safety requirements within residential accommodation settings.
What We Offer
- Meaningful work making a difference in people's lives.
- Supportive and collaborative working environment.
- Opportunities for training and professional development.
- The chance to contribute to high-quality housing and support services within the Leicester community.
Housing Management Officer employer: Red Snapper Recruitment
At RSR, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment where you can make a meaningful impact in the lives of vulnerable individuals. Located in Leicester, our team is dedicated to professional development and training opportunities, ensuring that our Housing Management Officers are equipped to provide high-quality housing support services. Join us to be part of a mission-driven organisation that values equality, diversity, and inclusion while contributing positively to the local community.
