Business Support Officer in Birmingham

Business Support Officer in Birmingham

Birmingham Full-Time 25000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide essential admin support and manage sensitive information in a dynamic environment.
  • Company: Join a vital team within the Police, making a difference in community safety.
  • Benefits: Competitive pay, hybrid working, and potential for permanent role.
  • Why this job: Be part of a crucial initiative supporting victims of domestic abuse.
  • Qualifications: Strong admin skills and understanding of domestic abuse dynamics required.
  • Other info: Opportunity to grow in a supportive, multi-agency setting.

The predicted salary is between 25000 - 35000 £ per year.

RSR are currently recruiting for experienced Business Support Officer to work on a full-time contract until end of March initially with the option to then go permanent. The role is hybrid, office in West Bromwich. The role is paying £14.38 per hour (PAYE). The role will be situated within the Police, so applicants must be able to obtain national security vetting.

Key Responsibilities

  • To provide administrative support including processing referrals, using knowledge of domestic abuse risk assessment to ascertain key information regarding risk and establishing the need for ongoing referrals.
  • Produce accurate records of MARAC meetings, and agreed actions in accordance with the MARAC Operating Protocol.
  • To attend and provide administrative support at Operational and Strategic meetings, including taking minutes and coordinating attendance.
  • Support the wider MARAC team in the preparation and circulation of MARAC agendas.
  • Support the wider MARAC team in the preparation and circulation of Action Tracking documents.
  • Act as the first point of contact for all incoming MARAC enquiries (telephone and email), providing responses where appropriate.
  • Ensure MARAC database/document management system is maintained and up to date in line with the MARAC Operating Protocol and Information Sharing Agreement.
  • Ensure data is input accurately, secured appropriately and shared in line with the MARAC Information Sharing Agreement.

Knowledge & Experience

  • Good general level of education.
  • Comprehensive understanding of domestic abuse and the dynamics of domestic abuse.
  • Ability to build effective relationships both internal and external, showing sensitivity for others and valuing diversity.
  • Experience of supporting peers and senior colleagues in providing general administrative support and assistance.
  • Excellent administrative skills in particular producing agendas, producing accurate minutes and recording actions.
  • Ability to work with direction whilst prioritising own workload in order to meet deadlines.

Additional Experience

  • Experience of working in a multi-agency environment, or similar.
  • Experience of working with confidential and sometimes disturbing information.

If you would like to be considered for this position and have the relevant experience, then please apply now.

Business Support Officer in Birmingham employer: Red Snapper Recruitment

RSR is an exceptional employer that values the contributions of its staff, offering a supportive work culture and opportunities for professional growth within the public sector. Located in West Bromwich, the hybrid role of Business Support Officer not only provides competitive pay but also the chance to make a meaningful impact in the community by supporting vital initiatives related to domestic abuse. Employees benefit from a collaborative environment, comprehensive training, and the potential for permanent employment after the initial contract period.
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Contact Detail:

Red Snapper Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Officer in Birmingham

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who might have insights into the role of a Business Support Officer. A friendly chat can sometimes lead to opportunities that aren’t even advertised!

✨Tip Number 2

Prepare for the interview by researching the MARAC process and domestic abuse dynamics. We want you to show that you’re not just a candidate, but someone who understands the importance of the role and is ready to make a difference.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to administrative support and teamwork. We recommend doing mock interviews with friends or family to boost your confidence!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar faces from our community!

We think you need these skills to ace Business Support Officer in Birmingham

Administrative Support
Knowledge of Domestic Abuse Risk Assessment
Minute Taking
Agenda Preparation
Action Tracking
Database Management
Data Input Accuracy
Information Sharing Agreement Compliance
Relationship Building
Sensitivity and Diversity Awareness
Multi-Agency Collaboration
Confidentiality Management
Time Management
Workload Prioritisation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Business Support Officer role. Highlight your experience with administrative support, especially in sensitive environments like domestic abuse. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing genuine enthusiasm, so let your personality come through!

Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have, especially in multi-agency settings or handling confidential information. We’re keen on understanding how your past roles prepare you for this position.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!

How to prepare for a job interview at Red Snapper Recruitment

✨Know Your Stuff

Make sure you brush up on your knowledge of domestic abuse and the dynamics involved. Understanding the key responsibilities of the role, especially around MARAC meetings and risk assessments, will show that you're serious about the position.

✨Showcase Your Admin Skills

Prepare examples of your administrative experience, particularly in producing agendas and taking minutes. Being able to discuss specific instances where you've successfully managed similar tasks will give you an edge.

✨Demonstrate Relationship Building

Think of ways you've built effective relationships in previous roles. Be ready to share examples of how you've worked with diverse teams or handled sensitive information, as this is crucial for the role.

✨Ask Smart Questions

Prepare thoughtful questions about the team and the work environment. This shows your interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to demonstrate your understanding of the multi-agency context.

Business Support Officer in Birmingham
Red Snapper Recruitment
Location: Birmingham

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