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- Tasks: Lead a team to support victims of domestic violence and ensure high-quality service delivery.
- Company: Join Red Snapper Recruitment, a dedicated agency supporting housing providers across the UK.
- Benefits: Enjoy a competitive salary, full-time hours, and the chance to make a real impact.
- Why this job: Be part of a mission-driven organisation that values social impact and community support.
- Qualifications: Degree level education and experience in managing high-quality services required.
- Other info: This is a 12-month fixed-term contract based in Stockport.
The predicted salary is between 34000 - 46000 £ per year.
Red Snapper Recruitment are recruiting for a Senior Service Manager for a client of ours based in Stockport. Our client is a large organisation that supports victims of domestic violence.
Location: Stockport
Contract type: FTC 12 months
Hours: Full-time, 37 hours per week
Salary: £40,515.15 per annum
Main duties and responsibilities:
- Provide operational management and staff line management to the management team, including setting of targets, monitoring, and addressing any performance issues.
- Ensure the effective delivery of our organisational strategy through the development, implementation and management of our operational plan.
- Lead strategic engagement with commissioners, local authority stakeholders and other relevant service providers in Stockport.
- Lead a comprehensive monitoring program for all contracted work, including the preparation of quarterly and annual reports.
- Lead the service to ensure that both client and staff support meets the highest quality standards.
- Promote service user participation and consultation.
- Participate in and extract and apply learning from statutory processes such as Domestic Abuse Related Death Reviews and Serious Case Reviews, ensuring the implementation of a continuous improvement program across the delivery team.
- Ensure that appropriate quality standards are applied, and relevant quality marks are achieved.
- Work closely with the Management Team to ensure the buildings, facilities and physical infrastructure are safe, secure, physically accessible as possible and maintained.
- Oversee the development and execution of fundraising strategies, as well as the creation and management of social media strategies to increase visibility and support.
- Manage and enhance central core recruitment, induction and training processes to ensure consistency and quality in staff onboarding and development.
- Ensure the preparation of regular reports for various functions including reporting on contracts, evidence of effectiveness, quality assurance to the Board of Trustees and any other relevant reporting structures.
Person Specification:
- Educated to degree level or equivalent.
- Safe Lives Service Manager qualification or equivalent.
- Knowledge of business planning and delivery of services at a senior level.
- Proven experience of being responsible for delivery of high-quality services at operational level.
- Experience of leadership and organisational transformation in a complex organisation.
- Experience in managing and developing a range of projects which demonstrate outcomes and are compliant with contractual performance targets.
- Knowledge and experience of safeguarding processes.
- Proven education in employment practice and legislation; employment practice and key aspects of good HR policy and practice.
- Knowledge of relevant legislation relating to domestic abuse.
Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.
We are a dedicated recruitment company providing top quality professionals and services to Housing Providers across the UK. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Senior Services Manager employer: Red Snapper Recruitment | Public Safety
Contact Detail:
Red Snapper Recruitment | Public Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Services Manager
✨Tip Number 1
Familiarise yourself with the specific challenges faced by organisations supporting victims of domestic violence. Understanding the nuances of this sector will help you engage more effectively during interviews and demonstrate your commitment to the cause.
✨Tip Number 2
Network with professionals in the field of domestic violence support services. Attend relevant conferences or workshops, and connect with individuals on platforms like LinkedIn to gain insights and potentially get referrals for the role.
✨Tip Number 3
Prepare to discuss your leadership style and how it aligns with the values of the organisation. Be ready to provide examples of how you've successfully managed teams and improved service delivery in previous roles.
✨Tip Number 4
Research the local authority stakeholders and commissioners in Stockport. Understanding their priorities and how they interact with service providers can give you an edge in discussions about strategic engagement during the interview process.
We think you need these skills to ace Senior Services Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Senior Services Manager position. Tailor your application to highlight your relevant experience and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in operational management, leadership, and service delivery. Use specific examples that demonstrate your achievements and how they relate to the role.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing context to your experiences. Highlight your understanding of domestic violence support services and your commitment to quality standards and service user participation.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Red Snapper Recruitment | Public Safety
✨Understand the Organisation's Mission
Before your interview, make sure you thoroughly understand the mission and values of the organisation. Since they support victims of domestic violence, be prepared to discuss how your experience aligns with their goals and how you can contribute to their mission.
✨Demonstrate Leadership Experience
As a Senior Services Manager, you'll need to showcase your leadership skills. Prepare examples from your past roles where you've successfully managed teams, set targets, and addressed performance issues. Highlight any transformational leadership experiences that demonstrate your ability to drive change.
✨Familiarise Yourself with Relevant Legislation
Knowledge of legislation relating to domestic abuse is crucial for this role. Brush up on relevant laws and policies, and be ready to discuss how they impact service delivery. This will show your commitment to safeguarding and quality standards.
✨Prepare for Strategic Discussions
Expect to engage in discussions about strategic engagement with stakeholders. Think about your previous experiences working with local authorities and commissioners, and prepare to share insights on how you would lead these engagements effectively.
