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- Tasks: Support training events, manage logistics, and handle finance and administration tasks.
- Company: RSR is a specialist in public safety and housing recruitment.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Why this job: Join a dynamic team making a real impact in public safety while developing your skills.
- Qualifications: NVQ level 2 in Business Administration or equivalent experience required.
- Other info: 12-month fixed-term contract based in Coventry.
The predicted salary is between 23000 - 31000 £ per year.
As a key member of our Business Services team you’ll be responsible for supporting the efficient and effective administration of a portfolio of training packages to UK Police Forces and other stakeholders. You’ll provide support to all areas at the Centre, including booking accommodation and travel, undertaking finance, procurement, general administration duties and lead on Health & Safety matters.
Using your excellent customer service and communication skills, you’ll work to ensure you deliver against objectives and you’ll also understand the importance of accuracy when undertaking tasks. You’ll sometimes work on your own initiative and prioritise tasks accordingly.
Location: Ryton on Dunsmore, Coventry
Contract: 12 month FTC
Work hours: Full time – Office Hours
Salary: £27,747 per annum
Vacancies: 1
Main duties and responsibilities:
- Organising and administering training events and ensuring logistical arrangements are in place.
- Monitoring attendance, recording feedback.
- Allocating training opportunities to UK Blue Light agencies and acting as first point of contact for all enquiries relating to resource management and attendance.
- Supporting training officers and admin team, including updating and recording training registration data, and the use of booking systems.
- Maintaining and updating course material including delegate information and joining instructions ensuring documentation relating to course delivery is made available to delegates.
- Supporting meetings; minute taking, maintaining action logs, collation and circulation of documentation and co-ordinating pre meet sessions.
- Provide appropriate support, advice and/or guidance to CBRN Practitioners at the quarterly forums.
- Ordering uniform, stationery and other consumables, using contracted suppliers.
- Maintaining accurate finance records including creating and processing invoices.
- Ordering refreshments including packed lunches for meetings and courses.
- Report and record maintenance faults and follow up where required.
- Update and maintain all records pertaining to the CBRN fleet including service scheduling and all legal requirements.
- Monitor all vehicle log sheets and notify exceptions to the Business Manager.
- Develop and maintain vehicle costing’s record for use by the Business Manager.
- Comply with all College and CBRN policies and procedures relating to the CBRN fleet.
- Liaise closely with WMP Fleet Services and deliver department requirements within agreed timescales as well as ensuring effective allocation of fleet resources for duty managers/officers in line with on call duties.
- Maintain vehicle day to day usage by wider CBRN staff and ensure resources are available or suitable alternatives provided.
- Update and maintain data/records relating to all aspects of transport and provision of vehicles for CBRN.
- All other tasks assigned by manager commensurate with role.
Essential:
- NVQ level 2 in Business Administration or equivalent work experience.
- Ability to effectively use Microsoft Office; Excel, PowerPoint and Outlook.
- Demonstrable written and verbal skills and an ability to communicate effectively with internal and external stakeholders at a variety of levels.
- Tact and diplomacy skills.
- Influencing and negotiating to ensure positive outcomes.
- Customer focussed attitude.
- Excellent organisational and presentation skills.
- Effective team working skills.
- Ability to work on own initiative and without supervision.
- Ability to prioritise workload in order to ensure all deadlines are met.
- A high degree of numerical and written accuracy with attention to detail.
Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.
Business Support Officer employer: Red Snapper Recruitment | Public Safety
Contact Detail:
Red Snapper Recruitment | Public Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with the specific training packages and logistical requirements for UK Police Forces. Understanding their needs will help you demonstrate your ability to support their operations effectively during interviews.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Outlook, as these are crucial for managing data and communication. Consider taking a quick online course or tutorial to enhance your proficiency.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks or projects in the past. Being able to showcase your organisational skills and ability to prioritise will be key in demonstrating your fit for this role.
✨Tip Number 4
Network with current or former employees in similar roles, if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Business Support Officer. Emphasise your organisational skills, customer service experience, and any previous administrative roles.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your understanding of the role's requirements, such as managing training events and maintaining accurate records, and how your background makes you a suitable candidate.
Showcase Relevant Skills: In your application, clearly demonstrate your proficiency in Microsoft Office and your ability to communicate effectively. Provide examples of how you've used these skills in past roles to achieve positive outcomes.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A high degree of accuracy is essential for this role, so ensure your application reflects that attention to detail.
How to prepare for a job interview at Red Snapper Recruitment | Public Safety
✨Showcase Your Organisational Skills
As a Business Support Officer, you'll need to demonstrate your ability to organise and administer training events. Be prepared to discuss specific examples from your past experiences where you successfully managed logistics or coordinated events.
✨Highlight Your Customer Service Experience
Excellent customer service is key in this role. Think of instances where you've effectively communicated with stakeholders or resolved issues. Be ready to explain how you prioritised customer needs and ensured satisfaction.
✨Demonstrate Attention to Detail
Accuracy is crucial for this position, especially when handling finance records and documentation. Prepare to discuss how you ensure precision in your work and any tools or methods you use to maintain high standards.
✨Prepare for Teamwork Scenarios
This role requires effective team working skills. Be ready to share examples of how you've collaborated with others in previous roles, highlighting your ability to contribute positively to a team environment.
