Training & Quality Assistant

Training & Quality Assistant

Temporary 11 - 17 £ / hour (est.) Home office (partial)
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At a Glance

  • Tasks: Support quality management and coordinate training activities in a fast-paced forensic environment.
  • Company: Join RSR, a leader in public safety and enterprise security recruitment.
  • Benefits: Competitive hourly rate, hybrid work model, and valuable experience in a unique field.
  • Why this job: Make a difference in public safety while developing your administrative and organisational skills.
  • Qualifications: Strong admin skills, confident IT user, and excellent attention to detail required.
  • Other info: Temporary role with potential for growth and a supportive team atmosphere.

The predicted salary is between 11 - 17 £ per hour.

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.

Location: Netley (Hybrid 3 in office, 2 at home)
Contract: Temporary (5-6 months)
Hours: 37 hours per week, Monday-Friday
Hourly Rate: 14.10 (PAYE)
Start Date: ASAP

About the Role
An exciting temporary opportunity has arisen for a Quality Management Administrator to join Forensic Services within Hampshire and Isle of Wight. This role plays a vital part in supporting quality management systems and coordinating training activity across forensic services. You will be confident working with a wide range of stakeholders, highly organised, and comfortable managing multiple administrative tasks in a fast‑paced, regulated environment.

Key Responsibilities

  • Manage and support the Quality Management internal audit schedule, including monitoring Non‑Conforming Work (NCW), proficiency schemes, and other quality‑related administration.
  • Accurately update and maintain procedures within required deadlines.
  • Provide comprehensive administrative support, including diary management, ordering stationery and equipment, booking meeting rooms, and taking minutes.
  • Confidently use forensic IT systems, maintaining spreadsheets, databases, filing systems, and entering data accurately.
  • Produce and provide management information as required.
  • Support forensic units with ad‑hoc administrative tasks as needed.
  • Support and manage software databases across Forensic Services and partner organisations.
  • Coordinate forensic training schedules to support Continued Professional Development (CPD).
  • Schedule and coordinate classroom training, maintain attendance records, collate evaluations, and report on training data.
  • Manage training materials in line with regulatory requirements.
  • Maintain training tracking systems, monitor completion, and issue communications and certifications.
  • Coordinate trainer and assessor meetings.
  • Greet visitors and support accommodation and joining arrangements where required.

Essential Skills & Experience

  • Strong administrative skills with excellent attention to detail.
  • Confident IT user with experience of Microsoft Word, Excel, PowerPoint (or similar).
  • Highly organised with the ability to manage competing priorities.
  • Confident communicator, able to liaise with staff across forensic services.
  • Educated to QCF Level 2 (or equivalent experience).
  • Proven keyboard skills or formal keyboarding qualification.
  • Able to work independently and use initiative.

Desirable

  • Understanding of quality management systems or processes.
  • Experience within a forensic, police, or scientific services environment.
  • Experience supporting training or learning environments.
  • Forensic Science or Quality Systems qualification.

Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us. We have a "Refer A Friend" bonus scheme and will reward you with retail vouchers for successful referrals who are not already known to us. The Red Snapper Recruitment Group is an equal opportunities employer.

Training & Quality Assistant employer: Red Snapper Recruitment Limited

At RSR, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in the heart of Netley. Our hybrid working model promotes a healthy work-life balance, while our commitment to employee development ensures that you have ample opportunities for growth within the public safety sector. Join us to be part of a team that values quality, collaboration, and the vital role we play in enhancing public safety.
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Contact Detail:

Red Snapper Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Training & Quality Assistant

✨Tip Number 1

Network like a pro! Reach out to people in the forensic services field on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Prepare for interviews by researching RSR and understanding their role in public safety. Show us you’re genuinely interested in the company and the Training & Quality Assistant position.

✨Tip Number 3

Practice your responses to common interview questions, especially around quality management and training coordination. We want to see your confidence shine through!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us you’re really keen on the role.

We think you need these skills to ace Training & Quality Assistant

Quality Management Systems
Administrative Skills
Attention to Detail
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Data Entry
Diary Management
Communication Skills
Organisational Skills
Training Coordination
Proficiency in Forensic IT Systems
Ability to Manage Competing Priorities
Initiative

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the Training & Quality Assistant role. We want to see how your background aligns with the key responsibilities listed in the job description.

Show Off Your Organisational Skills: Since this role requires strong organisational abilities, give us examples of how you've managed multiple tasks or projects in the past. We love seeing candidates who can juggle priorities like pros!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Red Snapper Recruitment Limited

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Training & Quality Assistant. Familiarise yourself with quality management systems and training coordination, as these are key aspects of the role. This will help you answer questions confidently and show that you're genuinely interested.

✨Show Off Your Organisational Skills

Since this role requires managing multiple administrative tasks, be prepared to discuss your organisational strategies. Bring examples of how you've successfully managed competing priorities in the past. This could include using tools like spreadsheets or databases to keep track of tasks and deadlines.

✨Communicate Clearly and Confidently

As a Training & Quality Assistant, you'll need to liaise with various stakeholders. Practice articulating your thoughts clearly and confidently. You might want to prepare a few scenarios where you effectively communicated with others, especially in a fast-paced environment.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training processes, or quality management systems they use. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Training & Quality Assistant
Red Snapper Recruitment Limited
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