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- Tasks: Lead and manage services at HMP Lowdham Grange, focusing on well-being support for older prisoners.
- Company: Join Red Snapper Recruitment, a dedicated agency providing top professionals to Housing Providers across the UK.
- Benefits: Enjoy a full-time, permanent role with a competitive salary of £29,172 per annum.
- Why this job: Make a real impact by supporting older prisoners and fostering a positive team culture.
- Qualifications: Experience in social care or criminal justice, strong communication skills, and IT literacy required.
- Other info: Referral bonus scheme available; earn £75 in retail vouchers for successful referrals.
Snapper Recruitment are recruiting for a Service Manager / Buddy Lead behalf of our client based in Nottingham. The candidate will manage our Services at HMP Lowdham Grange in Nottinghamshire. They will services being implemented within the prison including the introduction of our Buddy Peer Support Programme and provision of an Activity Hub providing bespoke well-being support and meaningful activity for the older population (those aged over 50). The post is dual in function, the role of Service Manager, taking responsibility for the day-to-day management of the Team (currently 1 member of staff) at Lowdham Grange whilst managing the delivery of our Buddy Programme, which trains prisoners, to National Care Standards adapted for use in prison, to support other prisoners with Health & Social care needs. This is a full-time, permanent role (37.5 hrs) / week at £29,172 / annum Main Duties and Responsibilities * Supports direct reports in developing a positive culture within and across the cluster. * Set a clear vision, based on business and development plans, communicating business and contract imperatives appropriately and in a timely way. * Builds and maintains a dynamic, energised team, ensuring positive health and wellbeing. * Provide person-centred activities that reflect individual rights and preferences. * Maintain meticulous records and share data responsibly. * Engage with the wider team, other prison departments and external stakeholders. * Promote a positive work ethic and team culture, participating in relevant meetings and continuous professional development. * Contribute to innovative service development. * Advocate for the company’s service growth and business development. * Provide regular progress reports and maintain knowledge of relevant policies. * Collect monitoring information and deliver reports. * Adhere to safety and risk requirements and ensure safeguarding responsibilities are met Person Specification * Ability to build effective relationships and experience of working with older people, people in Criminal justice, or social care settings. * Experience of delivering services for older people, writing reports, letters, and other correspondence. * High level of IT literacy and a willingness to learn and use prison and company IT systems. * Strong motivational skills and working with people with basic skills. * Knowledge of the voluntary sector. * Skilled in training/coaching/presenting. * Evidenced knowledge of the national and local offender management strategies. * Experience of supporting and motivating others. Additional Information * Full current driving licence and use of vehicle. * Excellent communication skills. * Outcome-focused – emphasis on action, delivery, results, and performance. * Work effectively as part of a team as well as on own initiative, calm under pressure, able to meet deadlines. * In-depth understanding of issues faced by older people and offenders with complex needs and barriers prison leavers face on release. If this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us. If this role is of interest, please send your CV to (email address removed) today! Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. We are a dedicated recruitment company providing top quality professionals and services to Housing Providers across the UK. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) – a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer
Service Manager / Buddy Lead employer: Red Snapper Recruitment Limited
Contact Detail:
Red Snapper Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager / Buddy Lead
✨Tip Number 1
Familiarize yourself with the specific needs and challenges faced by older individuals in prison settings. Understanding these issues will help you demonstrate your ability to build effective relationships and provide person-centered activities during the interview.
✨Tip Number 2
Highlight any previous experience you have in managing teams or delivering services, especially in social care or criminal justice environments. Be prepared to discuss how you've motivated others and contributed to a positive team culture.
✨Tip Number 3
Showcase your IT skills and willingness to learn new systems. Since the role requires high levels of IT literacy, being able to discuss your experience with relevant software or systems can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've contributed to service development or innovative practices in your previous roles. This will demonstrate your proactive approach and alignment with the company's goals for growth and improvement.
We think you need these skills to ace Service Manager / Buddy Lead
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Manager / Buddy Lead position. Understand the key responsibilities and required skills, especially those related to managing teams and working with older individuals in a prison setting.
Tailor Your CV: Customize your CV to highlight relevant experience in social care, team management, and working with older populations. Emphasize any previous roles that involved training or coaching, as well as your IT literacy.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable populations and your understanding of the challenges faced by older individuals in the criminal justice system. Mention specific examples from your past experiences that align with the job requirements.
Highlight Communication Skills: Since excellent communication skills are crucial for this role, provide examples in your application that demonstrate your ability to build relationships and effectively communicate with diverse groups, including staff, prisoners, and external stakeholders.
How to prepare for a job interview at Red Snapper Recruitment Limited
✨Show Your Passion for Support Services
Make sure to express your enthusiasm for working with older people and those in the criminal justice system. Share any relevant experiences that highlight your commitment to providing person-centered activities and support.
✨Demonstrate Leadership Skills
As a Service Manager, you'll need to lead a small team effectively. Be prepared to discuss your leadership style and provide examples of how you've built positive team cultures in previous roles.
✨Highlight Your Communication Abilities
Excellent communication skills are crucial for this role. Prepare to discuss how you engage with various stakeholders, including prison departments and external partners, and provide examples of successful collaborations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations related to managing services in a prison environment. Think about challenges you might face and how you would address them.
