PSD Complaint Resolution Unit Investigator
PSD Complaint Resolution Unit Investigator

PSD Complaint Resolution Unit Investigator

Waterlooville Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in managing complaints against police officers and staff through investigations.
  • Company: Join RSR, a dedicated team focused on upholding professional standards in policing.
  • Benefits: Earn £18.41 per hour with potential for career growth and valuable experience.
  • Why this job: Make a real impact by ensuring accountability and transparency in law enforcement.
  • Qualifications: Experience in investigations and knowledge of criminal law are essential.
  • Other info: Role based in Fareham, Waterlooville, and Winchester; subject to security checks.

The predicted salary is between 36000 - 60000 £ per year.

RSR are currently recruiting for an experienced Investigator to work as a PSD (Professional Standards Department) Complaint Resolution Investigator on a full-time contract. The role is based across Fareham, Waterlooville and Winchester in Hampshire. The role is paying £18.41 per hour (PAYE) and is subject to successful national security checks.

Job profile: To assist PSD in the timely and effective management of complaints and alleged misconduct against police officers, police staff, contractors and volunteers.

Main Responsibilities:

  • Assist Investigating Officers with their casework and undertake tasks in support of investigations in accordance with the relevant policies and legal requirements. This may include (list not exhaustive):
  • gathering evidence and/or collation of documentary and other evidence as exhibits relevant to the investigation in accordance with the provisions of the Police and Criminal Evidence Act 1984 and/or Force Procedures;
  • taking statements from victims and witnesses;
  • researching material of potentially evidential value, including crime reports, Police Prosecution files, and data from confidential sources;
  • To liaise with the Appropriate Authority in relation to scoping and fact-finding steps completed during complaint handling and to prepare reports setting out the findings.
  • To prepare reports, letters and memoranda for consideration by key personnel or external agencies. This may include the Deputy Chief Constable, the Crown Prosecution Service and the Independent Police Complaints Commission.
  • Experience:

    Essential: Evidence of significant work experience in conducting investigations and presenting the findings of those investigations. Evidence of handling investigations or complaint matters. Knowledge and understanding of criminal law and the Criminal Justice System.

    If you would like to be considered for this position and have the relevant experience, then please apply now.

    PSD Complaint Resolution Unit Investigator employer: Red Snapper Recruitment Limited

    Joining RSR as a PSD Complaint Resolution Unit Investigator offers you the chance to work in a supportive and dynamic environment across Fareham, Waterlooville, and Winchester. We prioritise employee growth through continuous training and development opportunities, ensuring that you can advance your career while making a meaningful impact in the community. Our commitment to a collaborative work culture fosters teamwork and innovation, making us an excellent employer for those seeking rewarding and purposeful employment.
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    Contact Detail:

    Red Snapper Recruitment Limited Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land PSD Complaint Resolution Unit Investigator

    ✨Tip Number 1

    Familiarise yourself with the Police and Criminal Evidence Act 1984, as well as the specific procedures of the Professional Standards Department. Understanding these legal frameworks will not only help you in interviews but also demonstrate your commitment to the role.

    ✨Tip Number 2

    Network with professionals in the field of investigations or law enforcement. Attend relevant events or join online forums where you can connect with current investigators. This could provide you with insights into the role and potentially lead to referrals.

    ✨Tip Number 3

    Prepare for potential scenario-based questions during the interview. Think about past experiences where you've successfully gathered evidence or handled complaints, and be ready to discuss these in detail to showcase your investigative skills.

    ✨Tip Number 4

    Research the specific challenges faced by the PSD in your area. Being knowledgeable about local issues and how they impact police conduct can set you apart from other candidates and show that you're proactive and engaged.

    We think you need these skills to ace PSD Complaint Resolution Unit Investigator

    Investigative Skills
    Knowledge of Criminal Law
    Understanding of the Criminal Justice System
    Evidence Gathering
    Report Writing
    Attention to Detail
    Communication Skills
    Interviewing Skills
    Research Skills
    Analytical Thinking
    Problem-Solving Skills
    Confidentiality and Discretion
    Time Management
    Interpersonal Skills

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a PSD Complaint Resolution Unit Investigator. Familiarise yourself with the key tasks such as gathering evidence, taking statements, and preparing reports.

    Tailor Your CV: Highlight your relevant experience in conducting investigations and handling complaints. Use specific examples that demonstrate your knowledge of criminal law and the Criminal Justice System to make your application stand out.

    Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how your skills align with the job requirements. Mention any specific experiences that relate to the role, particularly in managing complaints or investigations.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

    How to prepare for a job interview at Red Snapper Recruitment Limited

    ✨Know Your Legal Framework

    Familiarise yourself with the Police and Criminal Evidence Act 1984 and relevant Force Procedures. Understanding these legal frameworks will demonstrate your capability to handle investigations effectively.

    ✨Showcase Your Investigative Experience

    Prepare specific examples from your past work where you successfully conducted investigations or managed complaints. Highlight your role in gathering evidence, taking statements, and preparing reports.

    ✨Communicate Clearly and Confidently

    During the interview, articulate your thoughts clearly. Practice explaining complex legal concepts in simple terms, as this will be crucial when liaising with various stakeholders.

    ✨Research the Organisation

    Understand the structure and function of the Professional Standards Department. Being knowledgeable about their work will show your genuine interest in the role and help you tailor your responses.

    PSD Complaint Resolution Unit Investigator
    Red Snapper Recruitment Limited
    R
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