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- Tasks: Support tenants in crisis, helping them maintain independence and manage their tenancies.
- Company: Join Red Snapper Recruitment, a leader in public safety and housing recruitment.
- Benefits: Enjoy a flexible part-time schedule with a competitive salary of £28,340 FTE, pro rata.
- Why this job: Make a real difference in people's lives while working in a supportive and impactful environment.
- Qualifications: Professional qualification or relevant experience in housing management is preferred.
- Other info: A valid driver's license and access to a car are required for this role.
The predicted salary is between 17000 - 20000 £ per year.
Red Snapper Recruitment are recruiting for 2 part-time Housing and Tenancy Support Officers working on either a 24- or 30-hours permanent contract based in Nottingham. The salary for this role is £28,340.00 FTE, pro rata. Due to the nature of the position we ask that you hold a valid driver’s license with access to your own car. Main duties and responsibilities * To manage and support tenants in Serenity dispersed refuge properties on behalf of the CIO. * To support vulnerable tenants fleeing domestic violence and abuse to maintain tenancies and live independently. * To provide support to tenants to enable them to build capacity for independent living and recover from crises. * Provide a person-centred support service, undertake support plan at sign up for property considering safety and immediate needs. * Use the Outcome Star Framework to assist women to identify goals and support actions and to track progress. * Facilitate appropriate signposting and specialist referral for tenants to other support services. * Visit women in their homes to identify any tenancy management issues or additional support needs. * Encourage tenants’ attendance at support appointments and engagement with additional services. What we’re looking for * Professional qualification in a relevant property/housing management discipline OR relevant experience * Experience of supported housing would be useful but is not essential. * Experience of work in General Needs housing/tenancy management, combined with a desire and aptitude for helping people to maintain independence. * Knowledge of the legal and regulatory framework of social housing and property/tenancy * Knowledge and experience of working with local council housing authorities, and housing benefit claims. * A good understanding of trauma informed service delivery. If you would like to be considered for this position and have the relevant experience, then please email your CV to (email address removed) Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) – a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer
Housing and Tenancy Support Officer employer: Red Snapper Recruitment Limited
Contact Detail:
Red Snapper Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing and Tenancy Support Officer
✨Tip Number 1
Familiarize yourself with the Outcome Star Framework, as it's a key tool in this role. Understanding how to use it effectively will demonstrate your readiness to support tenants in identifying their goals.
✨Tip Number 2
Highlight any experience you have with trauma-informed service delivery. This knowledge is crucial for supporting vulnerable tenants and can set you apart from other candidates.
✨Tip Number 3
Make sure to showcase your understanding of the legal and regulatory framework of social housing. This will show that you are well-prepared to navigate the complexities of tenancy management.
✨Tip Number 4
If you have experience working with local council housing authorities or handling housing benefit claims, be sure to mention it. This experience is valuable and relevant to the position.
We think you need these skills to ace Housing and Tenancy Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight relevant experience in housing management and support services. Emphasize any qualifications or experiences that align with the job description, especially those related to supporting vulnerable tenants.
Write a Compelling Cover Letter: Craft a cover letter that showcases your passion for helping individuals maintain independence and your understanding of trauma-informed service delivery. Mention specific examples from your past work that demonstrate your ability to manage tenancy issues and support tenants effectively.
Highlight Relevant Skills: In your application, clearly outline your knowledge of the legal and regulatory framework of social housing, as well as your experience with local council housing authorities. This will show that you are well-prepared for the responsibilities of the role.
Follow Application Instructions: Ensure you follow the application instructions carefully. Since the job requires emailing your CV, double-check that you have included all necessary documents and that your email is professional and concise.
How to prepare for a job interview at Red Snapper Recruitment Limited
✨Show Your Understanding of Trauma-Informed Care
Make sure to highlight your knowledge and experience with trauma-informed service delivery. Discuss how you would approach supporting vulnerable tenants, especially those fleeing domestic violence, in a compassionate and understanding manner.
✨Demonstrate Your Knowledge of Housing Regulations
Be prepared to discuss the legal and regulatory framework of social housing. Familiarize yourself with relevant laws and regulations, and be ready to explain how they impact tenancy management and support services.
✨Highlight Your Experience with Support Services
If you have experience working with local council housing authorities or managing housing benefit claims, make sure to mention it. Share specific examples of how you've successfully navigated these processes to assist tenants.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about past experiences where you helped tenants overcome challenges and be ready to share those stories during the interview.
