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For Companies At a Glance
- Tasks: Shape and improve digital systems while collaborating with teams to deliver impactful change.
- Company: Join a leading public safety recruitment specialist with a focus on innovation.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and innovation.
- Why this job: Play a key role in digital transformation and make a real difference.
- Qualifications: Experience as a Business Analyst in digital environments and strong stakeholder engagement skills.
The predicted salary is between 46769 - 46769 ÂŁ per year.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.
We’re looking for a skilled Digital Business Analyst to support the delivery of high-quality, customer-focused digital services and transformation initiatives. This is a great opportunity to play a key role in shaping and improving digital systems, working across teams to deliver impactful change. You’ll be based at Gosforth Park with hybrid working (2–3 days in the office), and will also need to travel to the Stanley site when required.
The Role
As a Digital Business Analyst, you’ll work at the heart of digital transformation—translating business needs into effective, user-focused solutions. You’ll collaborate with stakeholders, support project delivery, and ensure services are designed with usability, value, and efficiency in mind. You’ll contribute to the full lifecycle of digital change, from discovery and requirements gathering through to testing, deployment, and continuous improvement.
Key Responsibilities
- Lead business analysis activities including requirements gathering, documentation, and prioritisation
- Work closely with stakeholders to understand needs and shape digital solutions
- Support the delivery of digital projects using Agile and Waterfall methodologies
- Develop business cases, process maps, and service designs
- Create user stories, testing scenarios, and supporting documentation
- Facilitate workshops and service design sessions with stakeholders
- Collaborate with technical teams to ensure solutions meet business needs
- Support supplier engagement and procurement activity where required
- Contribute to continuous improvement and innovation across digital services
- Help manage change, ensuring smooth implementation and minimal disruption
About You
We’re looking for someone who is analytical, collaborative, and comfortable working across both technical and business teams.
Essential experience:
- Proven experience in a Business Analyst or similar role within digital/IT environments
- Strong experience gathering and translating business requirements
- Experience working with stakeholders to deliver successful outcomes
- Understanding of Agile methodologies and product backlogs
- Ability to manage risk and support change delivery
- Excellent communication, documentation, and stakeholder engagement skills
Desirable:
- Project management experience or exposure (e.g. PRINCE2, CAPM)
- Business Analysis or relevant ICT qualification
- Knowledge of ITIL processes
- Experience with service design, process mapping, or continuous improvement approaches
What You’ll Bring
- Strong analytical thinking and problem-solving skills
- Confidence to challenge constructively and influence decisions
- A collaborative, team-focused mindset
- Curiosity and a passion for improving services through digital innovation
- Resilience and ability to manage multiple priorities
Additional Information
- Hybrid working: 2–3 days onsite in Gosforth Park
- Travel required to Stanley site as needed
Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a “Refer A Friend” bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!
Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Business Analyst employer: Red Snapper Recruitment | Housing
Contact Detail:
Red Snapper Recruitment | Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Digital Business Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to business analysis. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Showcase your analytical skills in real-time! During interviews, be ready to discuss how you've tackled challenges in previous roles. We want to see your thought process and how you approach problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Business Analyst role. Highlight relevant experience and skills that match the job description, especially around business analysis and digital transformation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects or experiences that demonstrate your analytical and collaborative skills.
Showcase Your Methodologies: Since the role involves Agile and Waterfall methodologies, be sure to mention any experience you have with these approaches. It’s a great way to show you understand the processes involved in delivering digital projects.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Red Snapper Recruitment | Housing
✨Know Your Digital Transformation
Make sure you understand the key aspects of digital transformation and how they relate to the role of a Business Analyst. Brush up on Agile methodologies and be ready to discuss how you've applied them in past projects.
✨Stakeholder Engagement is Key
Prepare examples of how you've successfully engaged with stakeholders in previous roles. Think about specific situations where you gathered requirements or facilitated workshops, and be ready to share these stories during your interview.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your analytical thinking and problem-solving abilities. You might be asked to tackle a hypothetical scenario, so practice articulating your thought process clearly and logically.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice explaining complex concepts in simple terms, as you'll need to convey information to both technical and non-technical stakeholders. Remember, clarity is key!