At a Glance
- Tasks: Be the friendly face of our service, welcoming clients and managing appointments.
- Company: Join a supportive Substance Misuse Service in Accrington.
- Benefits: Flexible 4-day work week with a competitive salary.
- Other info: Immediate start with opportunities for personal growth and teamwork.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Basic DBS required; strong communication skills are a must.
The predicted salary is between 24000 - 30000 £ per year.
Overview
We are currently seeking an Administrator Receptionist for a Substance Misuse Service located in Accrington.
This will be a 5 month contract for an immediate start. The position will be 4 Days a Week from 09:00-17:00 on the selected days.
Responsibilities
- As first point of contact, greet and welcome clients and visitors in a professional and courteous manner.
- Register clients and schedule appointments using the designated system.
- Ensure administration, record-keeping, and communication within the project are maintained.
- Manage incoming calls and direct them to the appropriate staff or department promptly.
- Maintain and update client records and databases accurately and confidentially.
- Participate actively in staff meetings, training sessions, and other team activities as required.
- Assist clients with inquiries, appointment bookings, and any immediate needs they may have.
- Ensure the reception area is tidy, organised, and presents a welcoming atmosphere.
- Contribute to the improvement and upkeep of client areas, maintaining the client information displayed in the reception / waiting area is tidy, current and relevant.
- Adhere strictly to organisational policies, procedures, and confidentiality agreements.
- Take accurate meeting minutes during staff meetings and other relevant sessions.
- Encourage service user feedback.
- Provide basic advice and information on what the service offers.
Qualifications
A Basic DBS will be required.
Administrator Receptionist employer: Red Sector Recruitment Ltd
Join a supportive and dynamic community children's therapy team that prioritises the growth and development of both its employees and the children they serve. With a strong emphasis on collaboration, you will have the opportunity to work alongside dedicated professionals in various community settings, ensuring a fulfilling and impactful experience. Our commitment to employee development and a child-centred approach makes this an exceptional place for passionate Occupational Therapists to thrive.
Contact Details:
Red Sector Recruitment Ltd Recruitment Team
