Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide excellent customer service and manage administrative duties in a supportive environment.
- Company: Join a dedicated Substance Misuse Service in Surbiton making a real difference.
- Benefits: Competitive hourly rate, Monday to Friday hours, and a chance to develop your skills.
- Why this job: Be part of a team that supports individuals in need while enhancing your organisational skills.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: Opportunity for personal growth in a meaningful role within the community.
The predicted salary is between 12 - 13 £ per hour.
We are currently seeking an Administrator Receptionist for our client in Surbiton within a Substance Misuse Service. This will be a 3 month post - Monday to Friday 09:00-17:00. The hourly rate will be negotiated between £12.50 - £13.00.
Role Purpose
Delivering, through excellent customer service and organisational skills, the effective management of administrative duties, that will assist in the delivery of excellent drug and alcohol services to service users, their significant others and the wider community. To support safe and effective service delivery through the completion of regular health and safety, fire, premises and VDU risk assessments and checks. Take action to address any gaps or improvement needs, working effectively with colleagues to achieve the necessary corrective action.
Key duties and activities of the role
- Support in the delivery of high quality, person centred, low threshold services, responding to the individual and diverse needs and preferences of our service users and their significant others.
- Demonstrate excellent customer service, providing a warm and professional welcome to service users, professionals and all other stakeholders.
- In line with organisational processes, procedures and timescales, record and process incoming and outgoing mail, order and manage stationery and other required resources, manage petty cash and invoice processes.
- Take a lead responsibility for premises and equipment security, health and safety, repairs and maintenance, and the general tidiness and appearance of offices and facilities.
- Act as on-site point of reference for the team for ensuring the effective operation and use of IT and telecoms systems.
- Support in the collection, collation and auditing of service statistics, database records and stakeholder feedback to improve the quality, safety and performance of the service.
- Maintain accurate and timely records using the designated case management system in compliance with Via Information Governance policies and procedures.
- Under the direction of the Performance Lead, generate performance reports and support in the delivery of training to colleagues on the effective use of data systems and processes.
Administrator Receptionist in Surbiton employer: Red Sector Recruitment Limited
Contact Detail:
Red Sector Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator Receptionist in Surbiton
✨Tip Number 1
Get to know the company before your interview! Research their values and services, especially in the substance misuse sector. This will help you tailor your responses and show that you're genuinely interested in contributing to their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a warm welcome and excellent support, think of examples from your past experiences where you've gone above and beyond for customers or clients.
✨Tip Number 3
Be ready to discuss your organisational skills! Prepare to share how you've managed administrative tasks effectively in previous roles, like handling mail, managing resources, or keeping records tidy and up-to-date.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, you can always apply through our website for more opportunities!
We think you need these skills to ace Administrator Receptionist in Surbiton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Administrator Receptionist role. Highlight your customer service experience and any relevant administrative skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in this position and how your background aligns with our mission of delivering excellent drug and alcohol services. Keep it friendly and professional!
Showcase Your Organisational Skills: Since this role involves managing various administrative duties, be sure to mention any past experiences where you’ve successfully organised tasks or managed resources. We love seeing examples of how you’ve kept things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Red Sector Recruitment Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administrator Receptionist. Familiarise yourself with the key duties mentioned in the job description, such as customer service, managing administrative tasks, and health and safety checks. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves providing a warm and professional welcome to service users and stakeholders, prepare examples from your past experiences where you've excelled in customer service. Think about how you handled difficult situations or went above and beyond to assist someone. This will highlight your ability to connect with people and provide excellent service.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations related to the role. For instance, think about how you would manage incoming mail or maintain the tidiness of the office. Practising these scenarios can help you articulate your thought process and problem-solving skills during the interview.
✨Demonstrate Organisational Skills
As an Administrator Receptionist, strong organisational skills are crucial. Prepare to discuss how you prioritise tasks, manage time effectively, and keep accurate records. You might even want to bring along examples of how you've successfully organised events or managed multiple responsibilities in previous roles.
