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- Tasks: Join us as a Service Administrator, handling vital admin tasks and supporting our Substance Misuse Service.
- Company: Be part of a dedicated team making a real difference in Rotherham's community health.
- Benefits: Enjoy a full-time role with weekdays only, plus the chance to gain valuable experience.
- Why this job: This role offers a unique opportunity to contribute to meaningful work while developing your skills.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: A Standard DBS check is needed before starting, ensuring a safe environment for all.
The predicted salary is between 24000 - 36000 £ per year.
We are currently seeking a Service Administrator for a Substance Misuse Service in Rotherham on a contract until end of September initially. This will be a Full Time Position - Monday to Friday from 09:00-17:00.
Job Purpose
- To provide a comprehensive and efficient administrative, reception, secretarial and data support function to the service.
- To proactively support the smooth running of the administrative functions within the service.
- To be responsible for generating prescriptions in preparation for signing by Consultant Psychiatrist, Central Prescribing Doctors and/or Non Medical Prescribers.
- To communicate the services vision and deliver its mission, corporate strategy and business plans.
- To safeguard and protect the children, young people and adults that we work with by adhering closely to the services policies and procedures at all times and sharing any concerns immediately.
Main responsibilities / duties
- Undertake secretarial and administrative duties in accordance with the running of the services (sending appointment letters, ordering stationary and non-stock items) and arranging for maintenance work to the buildings and grounds when necessary.
- Support the Business Support Hubs and Service/Contract Manager to meet local health & safety requirements; to include acting as a point of contact, to ensure the safety and security of staff and others is maintained at all times when allowing callers entry into the building.
- Be responsible for the service administration function, to include processing timesheets, sick forms, payroll summaries and other workforce development paperwork including the organisation and preparation of volunteer documentation and data, supplying the appropriate information to the Service/Contracts Manager, People Operations and Business Support Hubs in a timely manner.
- Be responsible for the receipt and processing of all referrals, screening, triage and comprehensive assessments, to input NDTMS/demographic and personal details using computerised systems.
- Support the management team in maintaining high levels of data quality and data management.
- Be responsible for generating prescriptions in preparation for signing; to include responsibility for regular and clear communication with the Clinical Team to ensure updating and amending prescribing information as appropriate.
- Provide administrative and secretarial support to the specialist prescribing modality to include the receipt, storage and stock management of prescriptions.
- Maintain and create record-keeping systems as required.
- Work as part of an administrative team supporting the service with operational commitments to include organising diaries, allocating, arranging, cancelling and rebooking client appointments, ensuring all appointments are fully utilised and reception is effectively managed.
- Support colleagues to use windows driven software packages, IT and data queries.
- Be responsible for taking, transcribing and distributing formal minutes for any service meeting.
- Provide service information to stakeholders and members of the public, ensuring good working relationships are established and maintained with the service and with stakeholders including clients, service providers and other interested parties.
A Standard DBS will be required prior to starting.
Service Administrator employer: Red Sector Recruitment Limited
Contact Detail:
Red Sector Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Familiarise yourself with the Substance Misuse Service and its mission. Understanding the specific challenges and goals of the service will help you demonstrate your commitment and alignment with their values during any discussions.
✨Tip Number 2
Network with professionals in the field of substance misuse or healthcare administration. Attend relevant events or join online forums to connect with individuals who can provide insights or even refer you to opportunities within the service.
✨Tip Number 3
Brush up on your administrative skills, particularly in data management and using Windows-driven software. Being proficient in these areas will not only boost your confidence but also make you a more attractive candidate for the role.
✨Tip Number 4
Prepare to discuss how you would handle sensitive information and maintain confidentiality, as this is crucial in a substance misuse service. Think of examples from your past experiences that showcase your ability to manage such responsibilities effectively.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Service Administrator position. Highlight key skills such as administrative support, data management, and communication that are essential for the role.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise your administrative capabilities, experience in data handling, and any previous roles in a healthcare or service environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples from your past experiences that demonstrate your ability to manage administrative tasks effectively and support a team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Red Sector Recruitment Limited
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your previous experience aligns with the tasks mentioned, such as managing administrative duties and supporting a clinical team.
✨Showcase Your Communication Skills
As a Service Administrator, effective communication is crucial. Prepare examples of how you've successfully communicated with colleagues, clients, or stakeholders in the past. This will demonstrate your ability to maintain good working relationships.
✨Familiarise Yourself with Data Management
Since the role involves data quality and management, be ready to discuss your experience with data entry and management systems. Highlight any relevant software skills, especially with windows-driven packages, that could benefit the service.
✨Emphasise Your Organisational Skills
The position requires strong organisational abilities, so prepare to share specific examples of how you've effectively managed multiple tasks, such as scheduling appointments and maintaining records. This will show your capability to support the smooth running of the service.
