Service Administrator

Service Administrator

Lambeth Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide essential admin support for a Substance Misuse Service, ensuring smooth operations.
  • Company: Join a dedicated team focused on making a difference in the community.
  • Benefits: Full-time hours, Monday to Friday, with a chance to gain valuable experience.
  • Why this job: Be part of a mission-driven service that supports vulnerable individuals and communities.
  • Qualifications: Strong organisational skills and a passion for helping others.
  • Other info: Opportunity to develop your administrative skills in a supportive environment.

The predicted salary is between 30000 - 42000 Β£ per year.

We are currently seeking a Service Administrator for a Substance Misuse Service in Lambeth on a 2 Month Contract Initially. This will be a Full Time Position – Monday to Friday from 09:00-17:00. Job Purpose * To provide a comprehensive and efficient administrative, reception, secretarial and data support function to the service. * To proactively support the smooth running of the administrative functions within the service. * To be responsible for generating prescriptions in preparation for signing by Consultant Psychiatrist, Central Prescribing Doctors and/or Non Medical Prescribers. * To communicate the services vision and deliver its mission, corporate strategy and business plans. * ●To safeguard and protect the children, young people and adults that we work with by adhering closely to the services policies and procedures at all times and sharing any concerns immediately. Main responsibilities / duties Service Delivery * Undertake secretarial and administrative duties in accordance with the running of the services (sending appointment letters, ordering stationary and non-stock items) and arranging for maintenance work to the buildings and grounds when necessary. * Support the Business Support Hubs and Service/Contract Manager to meet local health & safety requirements; to include acting as a point of contact, to ensure the safety and security of staff and others is maintained at all times when allowing callers entry into the building. * Be responsible for the service administration function, to include processing timesheets, sick forms, payroll summaries and other workforce development paperwork including the organisation and preparation of volunteer documentation and data, supplying the appropriate information to the Service/Contracts Manager, People Operations and Business Support Hubs in a timely manner. * Be responsible for the receipt and processing of all referrals, screening, triage and comprehensive assessments, to input NDTMS/demographic and personal details using computerised systems. * Support the management team in maintaining high levels of data quality and data management. * Be responsible for generating prescriptions in preparation for signing; to include responsibility for regular and clear communication with the Clinical Team to ensure updating and amending prescribing information as appropriate. * Provide administrative and secretarial support to the specialist prescribing modality to include the receipt, storage and stock management of prescriptions. * Maintain and create record-keeping systems as required. * Work as part of an administrative team supporting the service with operational commitments to include organising diaries, allocating, arranging, cancelling and rebooking client appointments, ensuring all appointments are fully utilised and reception is effectively managed. * Support colleagues to use windows driven software packages, IT and data queries * Be responsible for taking, transcribing and distributing formal minutes for any service meeting. * Provide service information to stakeholders and members of the public, ensuring good working relationships are established and maintained with the service and with stakeholders including clients, service providers and other interested parties. A Standard DBS will be required prior to starting

Service Administrator employer: Red Sector Recruitment Limited

Join our dedicated team in Lambeth as a Service Administrator, where you will play a vital role in supporting our Substance Misuse Service. We pride ourselves on fostering a collaborative work culture that values employee growth and development, offering comprehensive training and support to help you thrive in your role. With a focus on safeguarding and community well-being, this position not only provides meaningful work but also the opportunity to make a real difference in people's lives.
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Contact Detail:

Red Sector Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Administrator

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and understanding their mission. Be ready to discuss how your skills align with their goals, especially in areas like data management and administrative support.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in handling administrative tasks and supporting teams effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Service Administrator

Administrative Skills
Reception Skills
Data Management
Communication Skills
Attention to Detail
Time Management
IT Proficiency
Record-Keeping
Team Collaboration
Customer Service
Confidentiality
Minute Taking
Problem-Solving Skills
Organisational Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Service Administrator role. Highlight relevant experience in administration, data management, and any specific skills that match the job description. We want to see how you can contribute to our mission!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our service's vision. Keep it concise but impactful – we love a good story!

Showcase Your Attention to Detail: As a Service Administrator, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at Red Sector Recruitment Limited

✨Know the Service Inside Out

Before your interview, make sure you understand the Substance Misuse Service's mission and values. Familiarise yourself with their policies and procedures, especially those related to safeguarding. This will show that you're genuinely interested in the role and committed to their vision.

✨Showcase Your Administrative Skills

Be ready to discuss your previous experience with administrative tasks, such as managing appointments, processing referrals, or handling data. Prepare specific examples that highlight your organisational skills and attention to detail, as these are crucial for the Service Administrator role.

✨Communicate Clearly and Confidently

Since the role involves a lot of communication with both the clinical team and clients, practice articulating your thoughts clearly. You might be asked how you would handle difficult conversations or manage conflicting priorities, so think through your responses ahead of time.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges the service faces, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.

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