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- Tasks: Welcome clients, manage appointments, and maintain records in a supportive environment.
- Company: Join a dedicated Substance Misuse Service in Birmingham making a difference.
- Benefits: Full-time hours, professional development, and a chance to help others.
- Other info: Opportunity to grow in a meaningful role with a supportive team.
- Why this job: Be the first point of contact and make a positive impact on clients' lives.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 42000 £ per year.
We are currently seeking an Administrator Receptionist for a Substance Misuse Service located in Birmingham (Stechford) on a 3 Month Initial Contract. This will be a Full Time contract of 37.5 Hours a Week from Monday to Friday 09:00-17:00.
Purpose of Role:
- As first point of contact, greet and welcome clients and visitors in a professional and courteous manner.
- Register clients and schedule appointments using the designated system.
- Ensure administration, record-keeping, and communication within the project are maintained.
- Manage incoming calls and direct them to the appropriate staff or department promptly.
- Maintain and update client records and databases accurately and confidentially.
- Participate actively in staff meetings, training sessions, and other team activities as required.
- Assist clients with inquiries, appointment bookings, and any immediate needs they may have.
- Ensure the reception area is tidy, organised, and presents a welcoming atmosphere.
- Contribute to the improvement and upkeep of client areas, maintaining the client information displayed in the reception/waiting area is tidy, current and relevant.
- Adhere strictly to organisational policies, procedures, and confidentiality agreements.
- Take accurate meeting minutes during staff meetings and other relevant sessions.
- Encourage service user feedback.
- Provide basic advice and information on what the service offers.
A Basic DBS will be required prior to starting.
Administrator Receptionist employer: Red Sector Recruitment Limited
Contact Detail:
Red Sector Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator Receptionist
✨Tip Number 1
Make sure you research the Substance Misuse Service before your interview. Knowing their mission and values will help us connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your greeting and welcoming skills! As the first point of contact, we want to come across as friendly and professional. Role-play with a friend to nail that first impression.
✨Tip Number 3
Brush up on your organisational skills. Being an Administrator Receptionist means juggling multiple tasks, so think about examples from your past where you've successfully managed your time and priorities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen to be part of our team.
We think you need these skills to ace Administrator Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make a difference, especially for a role that involves greeting clients.
Tailor Your Application: Make sure to tailor your application specifically for the Administrator Receptionist role. Highlight your relevant experience in administration and customer service, and don’t forget to mention any skills that align with the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Red Sector Recruitment Limited
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Administrator Receptionist. Familiarise yourself with the Substance Misuse Service and think about how your skills can contribute to creating a welcoming atmosphere for clients and visitors.
✨Practice Your Greeting
As the first point of contact, your greeting sets the tone. Practice a warm and professional introduction. Think about how you would welcome a client or visitor and be ready to demonstrate that in the interview.
✨Showcase Your Organisational Skills
Be prepared to discuss your experience with record-keeping and managing appointments. Bring examples of how you've maintained organisation in previous roles, as this will be crucial in ensuring smooth operations in the reception area.
✨Emphasise Confidentiality and Professionalism
Since you'll be handling sensitive information, it's important to convey your understanding of confidentiality agreements. Be ready to share how you've adhered to such policies in past positions, highlighting your commitment to professionalism.