At a Glance
- Tasks: Be the friendly face of our Substance Misuse Service, welcoming clients and managing appointments.
- Company: Join a dedicated team making a difference in Accrington.
- Benefits: Immediate start, competitive pay, and valuable experience in a supportive environment.
- Other info: Short-term contract with potential for future opportunities.
- Why this job: Make a real impact by helping clients navigate their journey to recovery.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25072 - 30644 £ per year.
We are currently seeking an Administrator for a Substance Misuse Service located in Accrington.
This will be a 2 month contract for an immediate start. The position will be 54 Days a Week from 09:00-17:00 Monday to Thursday
Duties
As first point of contact, greet and welcome clients and visitors in a professional and courteous manner.
Register clients and schedule appointments using the designated system.
Ensure administration, record-keeping, and communication within the project are maintained.
Manage incoming calls and direct them to the appropriate staff or department promptly.
Maintain and update client records and databases accurately and confidentially.
Participate actively in staff meetings, training sessions, and other team activities as required.
Assist clients with inquiries, appointment bookings, and any immediate needs they may have.
Ensure the reception area is tidy, organised, and presents a welcoming atmosphere.
Contribute to the improvement and upkeep of client areas, maintaining the client information displayed in the reception / waiting area is tidy, current and relevant.
Adhere strictly to organisational policies, procedures, and confidentiality agreements.
Take accurate meeting minutes during staff meetings and other relevant sessions.
Encourage service user feedback.
Provide basic advice and information on what the service offers.
A Basic DBS will be required
Administrator in Accrington employer: Red Sector Recruitment Limited
As a Recovery Worker with us in Reading, you will join a supportive and dynamic team dedicated to making a real difference in the lives of individuals facing substance misuse challenges. We pride ourselves on fostering a collaborative work culture that values employee growth through ongoing training and development opportunities, ensuring you can thrive in your role while contributing to the community's well-being. With competitive pay and a commitment to work-life balance, this position offers a meaningful career path in a vibrant location.
Contact Details:
Red Sector Recruitment Limited Recruitment Team
