Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, process orders, and manage stock in a dynamic warehouse environment.
- Company: Join a progressive business that values its people and fosters growth.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and a permanent position.
- Why this job: Be part of a vibrant team, enhance your customer service skills, and drive sales.
- Qualifications: Customer-focused attitude; experience in a trade or technical role is a plus.
- Other info: Opportunity for occasional van driving and hands-on assembly tasks.
The predicted salary is between 22000 - 26000 £ per year.
Red Rock Partnership are delighted to be working with our prestigious client in Witham St Hughs who are looking for a Warehouse & Trade Counter Assistant to join their busy team.
About The Role:
This role offers a dynamic mix of customer service, sales, assembly and warehouse duties, working closely with the on-site Manager to ensure smooth daily operations. As a key part of the team, you'll spend approximately 40% of your time at the trade counter, assisting new and existing customers, delivering top-tier service, and identifying sales opportunities. You'll also handle assembly duties, stock control, order processing, and general warehouse duties.
Hours of work: Monday to Friday; 08:00 - 16:30
Salary: £26,000 - £30,000 DOE
This is a permanent position.
Roles and Responsibilities:
- Serve customers at the trade counter, offering expert advice and ensuring excellent service
- Process sales orders, quotations, and customer inquiries efficiently
- Use the company's system to locate stock, manage pricing, and process orders
- Identify and source components for various projects
- Assemble hydraulic hoses and advise customers on hydraulic solutions
- Promote products and services to drive new business opportunities
- Handle general administrative tasks
- Provide occasional relief van driving as needed
About you:
- A customer-focused, hands-on approach with confidence in serving at a trade counter
- Previous experience in a customer-facing role, ideally in a trade or technical environment
- Strong communication and problem-solving skills
- Ability to proactively engage with customers and identify new sales opportunities
- Knowledge of hydraulic hoses is beneficial but not essential
This is an excellent opportunity to join a progressive business who invest in people. Should you feel that your skills and experience match the above we would be delighted to receive your application.
Red Rock Partnership Ltd are working as a recruiting partner to handle all recruitment activity. Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion. Thank you for your interest.
Warehouse & Trade Counter Assistant employer: Red Rock Partnership Ltd
Contact Detail:
Red Rock Partnership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse & Trade Counter Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by the company. Understanding hydraulic hoses and related components will not only boost your confidence at the trade counter but also help you engage more effectively with customers.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for handling inquiries and sales opportunities, ensuring you can provide top-tier service when interacting with customers.
✨Tip Number 3
Network with professionals in the trade or technical environment. Attend local events or join online forums to gain insights and tips from those already in the industry, which can give you an edge during interviews.
✨Tip Number 4
Demonstrate your proactive approach by preparing questions about the company's operations and future projects. Showing genuine interest in their business will set you apart from other candidates and highlight your enthusiasm for the role.
We think you need these skills to ace Warehouse & Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles that involved sales or technical knowledge. Emphasise skills that align with the responsibilities of a Warehouse & Trade Counter Assistant.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your customer-focused approach and problem-solving skills, as well as your ability to engage with customers effectively.
Highlight Relevant Skills: In your application, clearly outline any experience you have with stock control, order processing, or assembly duties. If you have knowledge of hydraulic hoses, be sure to mention it, even if it's not extensive.
Follow Application Instructions: Ensure you follow any specific instructions provided in the job listing when submitting your application. This may include formatting requirements or additional documents needed. Double-check everything before hitting submit!
How to prepare for a job interview at Red Rock Partnership Ltd
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Warehouse & Trade Counter Assistant. Familiarise yourself with customer service, sales, assembly, and warehouse duties, as these will be central to your role.
✨Showcase Your Customer Service Skills
Since this position involves a lot of customer interaction, prepare examples of how you've provided excellent service in previous roles. Highlight your ability to engage with customers and identify their needs.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss situations where you've successfully resolved issues or challenges. This will show your potential employer that you can think on your feet and handle unexpected situations effectively.
✨Research the Company and Products
Take some time to learn about the company and the products they offer, especially if you can find information on hydraulic hoses. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
